Sales Operations Specialist

Ryerson; Downers Grove (IL); On-site; USD 49,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending accounts

401K with employer matching

Tuition reimbursement

Paid vacation, sick, and holidays

Disability insurance (short-term &

Disability insurance (short-term &long

Telehealth and Wellness Programs

Sales incentive plan

Job summary

Ryerson invites energized professionals to join the Sales Operations team in the US. The role focuses on delivering excellent customer experiences and enabling fast quote cycles and transactional growth through robust order processing.

You will work with internal teams and external vendors to ensure accuracy and timely delivery. The position emphasizes customer-centric service, strong communication, and the ability to manage multiple tasks in a dynamic environment, with a competitive salary and

Qualifications

• Bachelor’s degree preferred; relevant experience in sales or industry.
• 1–3 years of prior sales or industry experience.
• Customer-centric mentality.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to multi-task and adapt in a rapidly changing environment.
• Positive attitude and goal-oriented focus.

Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US.
• Creating and modifying orders within AS400/SAP.
• Possess the skillset to wear many hats and pay great attention to detail.
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process.
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time.
• Keeps detailed records of tracking material.
• All other duties as assigned or duties, responsibilities, and activities may change at any time.

Skills

Customer-centric mentality

Communication skills

Multitasking & prioritization

Positive attitude

Education

Bachelor’s degree preferred

High School Diploma or GED required

Tools

AS400/SAP

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles And Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

Base Salary: $49,261.48- $73,892.23 annually. A starting salary higher than $49,261.48 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Ryerson Offers Eligible Employees The Following Benefits

• Medical, dental, and vision insurance programs
• Flexible spending accounts
• 401K plans with employer-matching contributions
• Tuition reimbursement
• Paid vacation, sick, and holidays
• Short-term and Long-term disability insurance
• Telehealth and Wellness Programs
• Annual or Sales incentive plan where applicable

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.