Sales Operations Specialist

Ryerson-5; Downers Grove (IL); Vor Ort; USD 49.000 - 74.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision insurance

401(k) with employer matching

Paid vacation and holidays

Disability insurance

Telehealth and wellness programs

Annual incentive plan

Zusammenfassung

Ryerson Holding Corporation in Downers Grove, IL seeks a Sales Operations Specialist to deliver exceptional customer experiences and support rapid quote generation. You will build strong internal and external relationships, process orders in AS400/SAP, and manage order tracking and lead times across the US, with a focus on accuracy and timely delivery.

The role requires a customer-centric mindset, strong written and verbal communication, and the ability to multi-task in a fast-paced environment.

Qualifikationen

• Bachelor’s degree preferred or HS/GED with relevant experience.
• 1–3 years of prior sales or industry experience.
• Customer-centric mentality and strong communication skills.
• Ability to multi-task and prioritize in a dynamic environment.

Aufgaben

• Build relationships with internal and external stakeholders across the US.
• Create and modify orders in AS400/SAP.
• Keep teams informed about order status and lead times.
• Ensure timely delivery by solving problems efficiently.

Kenntnisse

Customer focus

Communication

Multitasking

Interpersonal skills

Ausbildung

Bachelor's degree preferred

High School Diploma or GED required

Tools

AS400

SAP

Jobbeschreibung

Career Opportunities: Sales Operations Specialist (3351)

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles and Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

Base Salary: $49,261.48- $73,892.23 annually. A starting salary higher than $49,261.48 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Ryerson offers eligible employees the following benefits:

• Medical, dental, and vision insurance programs
• Flexible spending accounts
• 401K plans with employer-matching contributions
• Paid vacation, sick, and holidays
• Short-term and Long-term disability insurance
• Telehealth and Wellness Programs
• Annual or Sales incentive plan where applicable

#LI-NK1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.