Sales Operations Specialist

Xpanner; Santa Fe (NM); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Retirement plan

Flexible work environment

Job summary

Xpanner is redefining construction by retrofitting heavy machinery with software and Physical AI. We seek a Sales Operations Specialist to own the back-end execution of the sales and rental lifecycle—from intake and contract setup to ERP execution and AR coordination.

You’ll serve as the key liaison between Sales, Accounting, and customers’ AP teams, ensuring accurate revenue recognition. This high-impact role requires 3–5 years in sales operations or contracts, Oracle ERP experience, and a

Qualifications

• 3–5 years of experience in sales operations, order management, or contracts administration.
• Hands-on ERP experience (Oracle preferred) with a strong grasp of order-to-cash, invoicing, and revenue recognition processes.
• Exceptional attention to detail, capable of managing multiple complex contracts, deadlines, and billing milestones concurrently without errors.
• Strong written and verbal communication skills for cross-functional collaboration with stakeholders and customers.
• Founder’s mentality: proactive, adaptable, and comfortable building processes in a fast-paced, high-growth environment.

Responsibilities

• Lifecycle Management: Own the end-to-end sales and rental order lifecycle, from intake and contract setup to close-out.
• Contract Portfolio: Manage a high-volume, complex book of concurrent rental contracts with milestones and billing schedules.
• ERP Administration: Act as the Oracle ERP process owner, configuring and optimizing workflows for sales operations.
• Cross-Functional Alignment: Liaise between Sales, Accounting, and customer AP teams to reconcile invoices and ensure clean revenue recognition.
• Inside Sales Support: Partner with Account Executives to qualify leads, draft quotes, and drive the sales cycle.
• Data & Reporting: Maintain CRM hygiene and build reporting across pipeline, ERP, and AR data.
• Process Improvement: Identify friction points in order-to-cash and deploy scalable fixes.
• Forecasting & Health Tracking: Work with Finance to project rental revenue and monitor contract health.
• Preferred: Oracle ERP Fusion/NetSuite/EBS, Salesforce or HubSpot.

Skills

Sales operations

Order management

Contracts administration

Attention to detail

Communication skills

Founder's mentality

Education

Bachelor’s degree in Business, Finance, Operations, Supply Chain, or related field

Tools

Oracle ERP

Salesforce

HubSpot

Job description

Xpanner is redefining construction by empowering the people who build our world. We retrofit heavy machinery with easy-to-use software and Physical AI, tackling critical safety and productivity challenges on the ground. Through our subscription-based automation model (AaaS), we deliver task-specific, field-ready solutions that immediately maximize jobsite efficiency without massive upfront hardware costs. Backed by top-tier global venture capital and optimized by the industry's largest physical dataset, we are actively transforming renewable energy and infrastructure projects today. We don't just build abstract concepts— we put real, practical solutions to work in the field.

About the Team

As Xpanner scales rentals and sales of our X1 retrofit kits and machines across North America, we’re looking for a Sales Operations Specialist to be the operational engine behind our growing US sales motion. This role owns the back-end execution of the sales and rental lifecycle-from order intake and contract setup through ERP execution and AR coordination. Serving as the critical liaison between Sales, Accounting, and our customers’ AP teams.

What You’ll Do

How you’ll make impact:

This is a high-impact, build-from-the-ground-up role for someone who loves bringing structure to fast-moving operations and turning a growing book of complex sales and rentals into a clean, scalable system.

Core Responsibilities:

• Lifecycle Management: Own the end-to-end sales and rental order lifecycle, from intake and contract setup (MSAs, SOWs) to close-out.
• Contract Portfolio: Manage a high-volume, complex book of concurrent rental contracts with staggered milestones and billing schedules.
• ERP Administration: Act as the Oracle ERP process owner, configuring and optimizing workflows tailored to the sales team's operations.
• Cross-Functional Alignment: Serve as the primary liaison connecting Sales, Accounting, and customer AP teams to reconcile invoices and ensure clean revenue recognition.
• Inside Sales Support: Partner with Account Executives to qualify leads, draft quotes, and drive the tactical sales cycle.
• Data & Reporting: Maintain CRM hygiene and build unified reporting across pipeline, ERP and AR data to establish a single source of truth.
• Process Improvement: Identify friction points across the order-to-cash workflow and deploy scalable operational fixes.
• Forecasting & Health Tracking: Partner with Finance to project rental revenue, track equipment utilization, and monitor overall contract health.

What You’ll Bring

Minimum Qualifications:

• 3–5 years of experience in sales operations, order management, or contracts administration.
• Hands-on ERP experience (Oracle preferred) with a strong grasp of order-to-cash, invoicing, and revenue recognition processes.
• Exceptional attention to detail, capable of managing multiple complex contracts, deadlines, and billing milestones concurrently without errors.
• Strong written and verbal communication skills for direct collaboration with cross-functional stakeholders and external customers.
• Founder’s mentality: Proactive, adaptable, and comfortable building processes in a fast-paced, high-growth environment.

Preferred Qualifications:

• Direct experience administering Oracle ERP (Fusion, NetSuite, or EBS) alongside CRM/CLM platforms (e.g., Salesforce, HubSpot).
• Background supporting equipment rental, capital-equipment sales, construction tech, or industrial robotics businesses.
• Bachelor’s degree in Business, Finance, Operations, Supply Chain, or a related field.

Salary Range

$75,000 - $95,000 USD

Why You’ll Love It Here

• Join a fast-growing company helping modernize one of the world’s largest industries through construction automation and intelligent equipment technology.
• Play a foundational role in a high-growth U.S. operation, where you will have direct ownership in building, scaling, and optimizing processes across the organization.
• Drive high-impact initiatives by partnering closely with cross-functional teams and leadership in a dynamic, unified environment.
• Competitive salary, performance incentives, retirement plan, and flexible work environment.