Sales Operations Specialist

Xpanner; Santa Fe Springs (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Retirement plan

Flexible work environment

Job summary

Xpanner is redefining construction by equipping our US sales team with the systems that move fast, from order intake to invoicing.

As a Sales Operations Specialist, you will own the end-to-end lifecycle for sales and rentals, coordinate ERP workflows, and partner with Sales, Accounting, and customer AP teams to ensure clean revenue recognition.

Qualifications

• 3–5 years of experience in sales operations, order management, or contracts administration.
• Hands-on ERP experience (Oracle preferred) with order-to-cash and revenue recognition knowledge.
• Attention to detail and ability to manage multiple complex contracts and milestones.
• Strong written and verbal communication for cross-functional collaboration.
• Founder’s mentality: proactive and adaptable in a fast-growing environment.

Responsibilities

• Own end-to-end sales and rental order lifecycle from intake to close-out.
• Manage a high-volume, complex contract book with milestones and billing.
• Act as Oracle ERP process owner, configuring workflows for sales operations.
• Liaise between Sales, Accounting, and customer AP teams to ensure revenue recognition.
• Partner with Account Executives to qualify leads, draft quotes, and drive the cycle.
• Maintain CRM hygiene and build unified reporting across pipeline, ERP, and AR.
• Identify friction points and deploy scalable operational fixes.

Skills

Sales operations

Order management

Contracts administration

ERP experience

Cross-functional collaboration

Education

Bachelor's degree

Tools

Oracle ERP

Salesforce

HubSpot

Job description

Xpanner is redefining construction by empowering the people who build our world. We retrofit heavy machinery with easy-to-use software and Physical AI, tackling critical safety and productivity challenges on the ground. Through our subscription-based automation model (AaaS), we deliver task-specific, field-ready solutions that immediately maximize jobsite efficiency without massive upfront hardware costs. Backed by top-tier global venture capital and optimized by the industry's largest physical dataset, we are actively transforming renewable energy and infrastructure projects today. We don't just build abstract concepts— we put real, practical solutions to work in the field.

About the Team

As Xpanner scales rentals and sales of our X1 retrofit kits and machines across North America, we’re looking for a Sales Operations Specialist to be the operational engine behind our growing US sales motion. This role owns the back-end execution of the sales and rental lifecycle-from order intake and contract setup through ERP execution and AR coordination. Serving as the critical liaison between Sales, Accounting, and our customers’ AP teams.

What You’ll Do

How you’ll make impact:

This is a high-impact, build-from-the-ground-up role for someone who loves bringing structure to fast-moving operations and turning a growing book of complex sales and rentals into a clean, scalable system.

Core Responsibilities:

• Lifecycle Management: Own the end-to-end sales and rental order lifecycle, from intake and contract setup (MSAs, SOWs) to close-out.
• Contract Portfolio: Manage a high-volume, complex book of concurrent rental contracts with staggered milestones and billing schedules.
• ERP Administration: Act as the Oracle ERP process owner, configuring and optimizing workflows tailored to the sales team's operations.
• Cross-Functional Alignment: Serve as the primary liaison connecting Sales, Accounting, and customer AP teams to reconcile invoices and ensure clean revenue recognition.
• Inside Sales Support: Partner with Account Executives to qualify leads, draft quotes, and drive the tactical sales cycle.
• Data & Reporting: Maintain CRM hygiene and build unified reporting across pipeline, ERP, and AR data to establish a single source of truth.
• Process Improvement: Identify friction points across the order-to-cash workflow and deploy scalable operational fixes.
• Forecasting & Health Tracking: Partner with Finance to project rental revenue, track equipment utilization, and monitor overall contract health.

What You’ll Bring

Minimum Qualifications:

• 3–5 years of experience in sales operations, order management, or contracts administration.
• Hands-on ERP experience (Oracle preferred) with a strong grasp of order-to-cash, invoicing, and revenue recognition processes.
• Exceptional attention to detail, capable of managing multiple complex contracts, deadlines, and billing milestones concurrently without errors.
• Strong written and verbal communication skills for direct collaboration with cross-functional stakeholders and external customers.
• Founder’s mentality: Proactive, adaptable, and comfortable building processes in a fast-paced, high-growth environment.

Preferred Qualifications:

• Direct experience administering Oracle ERP (Fusion, NetSuite, or EBS) alongside CRM/CLM platforms (e.g., Salesforce, HubSpot).
• Background supporting equipment rental, capital-equipment sales, construction tech, or industrial robotics businesses.
• Bachelor’s degree in Business, Finance, Operations, Supply Chain, or a related field.

Why You’ll Love It Here

• Join a fast-growing company helping modernize one of the world’s largest industries through construction automation and intelligent equipment technology.
• Be part of a growing U.S. operation where your work will directly support the development, coordination, and scaling of field operations and internal processes.
• Work alongside cross-functional teams across operations, field support, product, and leadership in a highly collaborative environment.
• Competitive salary, performance incentives, retirement plan, and flexible work environment.