Sales Operations Specialist

Ryerson; Little Rock (AR); On-site; USD 50,000 - 75,000; Full time

Job summary

Ryerson, a leading provider of industrial metal products, is hiring a Sales Operations Specialist in the US. You will support speed-to-quote initiatives, process orders in AS400 and SAP, and ensure accurate order tracking to delight customers.

You will build strong relationships with internal teams and external vendors across the US, manage multiple tasks in a fast-paced environment, and contribute to transactional growth while maintaining high service levels.

Qualifications

• Bachelor’s degree preferred; High School Diploma or GED required.
• 1–3 years of prior sales or industry experience.
• Customer-centric mentality and strong communication skills.
• Ability to multi-task and prioritize in a dynamic environment.
• Positive attitude and goal-oriented approach to customer experiences.

Responsibilities

• Build strong relationships with internal Ryerson teams and external vendors across the US.
• Create and modify orders within AS400 and SAP systems.
• Pay close attention to detail and manage order tracking and lead times.
• Support speed-to-quote initiatives and transactional growth efforts.
• Communicate effectively to ensure on-time delivery and customer satisfaction.
• Maintain accurate records and adapt to evolving duties as needed.
• Uphold company policies and provide excellent customer experiences.

Skills

Customer-centric mindset

Communication skills

Multi-tasking

Prioritization

Attention to detail

Relationship building

Education

Bachelor’s degree preferred

High School Diploma or GED required

Tools

AS400

SAP

Job description

Career Opportunities: Sales Operations Specialist (3282)

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles and Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.