Sales Operations Specialist

Ryerson Canada; Coon Rapids (MN); Presencial; USD 49.000 - 74.000; Jornada completa

Descripción de la vacante

Ryerson in the United States is seeking a Sales Operations Specialist to deliver excellent customer experiences and support fast quote-to-cash processes. You will manage orders in AS400 and SAP, coordinate with internal teams, and ensure timely delivery while maintaining clear records.

The role emphasizes a customer-centric approach, strong communication, and the ability to multitask in a fast-paced environment.

Formación

• Bachelor’s degree preferred; High School Diploma or GED required.
• 1–3 years of prior sales or industry experience.
• Customer-centric mentality with strong communication skills.
• Ability to multi-task and prioritize in a rapidly changing environment.

Responsabilidades

• Build strong relationships with internal Ryerson colleagues and external vendors in the US.
• Create and modify orders within AS400/SAP.
• Pay close attention to details and wear multiple hats as needed.
• Keep stakeholders updated on order tracking and lead times throughout the sales process.
• Use critical thinking to solve problems and deliver products within deadlines.
• Maintain detailed records of tracking material and status.

Conocimientos

Customer-centric mentality

Excellent communication

Multi-tasking & prioritization

Educación

Bachelor’s degree or higher preferred

High School Diploma or GED required

Herramientas

AS400

SAP

Descripción del empleo

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles and Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

Base Salary: $49,261.48- $73,892.23 annually. A starting salary higher than $49,261.48 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

#LI-NK1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.