Sales Operations Specialist

CPC; Cincinnati (OH); On-site; USD 50,000 - 55,000; Full time

Job summary

CPC, a boutique solution provider, is seeking a detail-oriented Sales Operations Specialist to support our growing sales team in Cincinnati, OH. From order entry through vendor fulfillment, you will help ensure a seamless, high-quality experience for both internal stakeholders and customers.

The role emphasizes accuracy, data integrity in ERP/CRM (NetSuite preferred), and collaboration with Account Executives.

Qualifications

• 2+ years of experience in sales operations, order management, or a similar role.
• Strong attention to detail with excellent organizational and time management skills.
• Effective communicator with a customer-first mindset.
• Experience with NetSuite or similar ERP systems strongly preferred.
• Proficiency in Microsoft Excel and general business systems.
• Ability to manage multiple priorities in a deadline-driven environment.
• Bachelor’s degree in Business, Sales, or related field preferred.

Responsibilities

• Accurately process and manage sales orders in a timely manner
• Coordinate with vendors to ensure correct pricing, configurations, and order fulfillment
• Partner closely with Account Executives to support deal execution and customer needs
• Monitor order status and proactively communicate updates to internal teams and clients
• Maintain data integrity within ERP/CRM systems (NetSuite preferred)
• Assist in resolving order discrepancies, billing issues, and customer inquiries
• Support continuous improvement of sales operations processes and workflows

Skills

Attention to detail

Organizational skills

Time management

Communication

Customer-focused

Education

Bachelor's degree in Business, Sales, or related field

Tools

NetSuite

Microsoft Excel

Job description

CPC is a boutique solution provider specializing in end-user computing, user experience, and the infrastructure that supports them. The company enables clients to deliver secure, reliable, and flexible access to essential applications for their users, regardless of time, location, or device. Backed by over 200 years of combined technical expertise and a proven methodology, CPC drives actionable outcomes for clients through partnerships with industry leaders like IGEL, Citrix, Microsoft, VMware, Nutanix, and others.

Position Overview

We are seeking a detail-oriented and highly organized Sales Operations Specialist to support our growing sales team. This role is critical to ensuring the seamless execution of the sales process—from order entry through vendor fulfillment—while delivering a high-quality experience for both internal stakeholders and customers.

Key Responsibilities

• Accurately process and manage sales orders in a timely manner


• Coordinate with vendors to ensure correct pricing, configurations, and order fulfillment


• Partner closely with Account Executives to support deal execution and customer needs


• Monitor order status and proactively communicate updates to internal teams and clients


• Maintain data integrity within ERP/CRM systems (NetSuite preferred)


• Assist in resolving order discrepancies, billing issues, and customer inquiries


• Support continuous improvement of sales operations processes and workflows

This is a full-time, on-site position located in Cincinnati, OH.

Salary Range 50,000-55,000

Qualifications

• 2+ years of experience in sales operations, order management, or a similar role


• Strong attention to detail with excellent organizational and time management skills


• Effective communicator with a customer-first mindset


• Experience with NetSuite or similar ERP systems strongly preferred


• Proficiency in Microsoft Excel and general business systems


• Ability to manage multiple priorities in a deadline-driven environment


• Bachelor’s degree in Business, Sales, or related field preferred