Sales Operations Specialist

Malin; Addison (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Malin is seeking a Sales Coordinator in Addison, TX to support the sales team through order processing, coordination with vendors, and customer communications. You will manage quotes, process orders (lease and non‑lease), track shipments, and provide administrative support via email and phone.

The role requires proficiency in Word, Excel, PowerPoint, Outlook, and strong organizational and communication skills. Three years of admin experience and an associate degree in business are preferred.

Qualifications

• Associate’s degree in business preferred, but not required.
• A minimum of three (3) years of administrative experience.
• Previous experience in lean management / process improvement projects a plus.

Responsibilities

• Perform preliminary checks on incoming orders to ensure completeness and accuracy.
• Generate and update new sales files in our ERP system, Order Tracking system, and Raymond portals.
• Process same day orders unless communicated otherwise by management and follow Malin’s order standards.
• Coordinate and respond to all requests made by sales team in a professional manner.
• Process revisions based on the request of the sales team, and ensure supporting documentation is always provided.
• Process Purchase Orders to our Vendors, build & maintain relationships with Malin Vendors.
• Act as a liaison between the sales team, and other departments such as marketing, logistics and finance, to ensure a smooth and efficient sales process.
• Follow up on in‑progress orders and files to ensure all required information is collected.
• Communicate with sales associate regarding any customer concerns, challenges, or special requests.
• Call vendors and customers on orders placed to support the sales team with requests.
• Work closely with sales associate to deliver outstanding C1 customer service to all customers.
• Work to alleviate sales associate’s paperwork to ensure he can devote his time to selling.
• Help with outstanding open receivables by providing invoices to customers.
• Skilled in adapting to changing priorities with in a fast‑paced sales environment and work with different competing requests at one time
• Strong Word, Excel, PowerPoint, and Outlook skills
• Critical thinking and problem‑solving skills
• Superb organizational skills with the ability to flex to ad hoc projects
• Excellent verbal and written communication skills. Professional phone and email etiquette.
• Self‑motivated to learn new skills and innovative to propose solutions and ideas for improvement
• Adept at working in a collaborative manner
• Ability to meet deadlines
• Strong mathematical skills for the calculation of sales projects

Skills

MS Word

MS Excel

PowerPoint

Outlook

Communication

Organization

Problem-solving

Time management

Team collaboration

Education

Associate’s degree in business

Tools

ERP system

Order Tracking system

Raymond portals

Job description

Malin is seeking a Sales Coordinator in Addison, TX to support the sales team through order processing, coordination with vendors, and customer communications. You will manage quotes, process orders (lease and non‑lease), track shipments, and provide administrative support via email and phone.

The role requires proficiency in Word, Excel, PowerPoint, Outlook, and strong organizational and communication skills. Three years of admin experience and an associate degree in business are preferred.