Sales Operations Senior Analyst

Smart IMS Inc; Plano (TX); On-site; USD 62,000 - 76,000; Full time

Job summary

Smart IMS Inc. seeks a Sales Operations Senior Analyst to provide strategic analytical support, planning infrastructure, and reporting for the Sales organization. This role spans multiple channels and requires delivering real-time visibility into revenue, spend, and key metrics.

The ideal candidate has a strong analytics background, experience in consumer electronics sales operations, and proficiency in Excel, Tableau, and Alteryx to manage high-visibility workstreams with accuracy.

Qualifications

• Bachelor's degree required with 3+ years of related experience.
• Strong analytical and problem-solving skills; ability to prioritize and communicate actions across multiple workstreams.
• Excellent written and oral communication skills; ability to work under pressure.

Responsibilities

• Build and enhance reports for real-time visibility into revenue, program spend, and key metrics across regions and product categories.
• Lead Programs and Payout Calculations for accounts; liaison between Sales, Product Marketing, and Finance.
• Oversee Distributor POS data management and reporting; deliver actionable insights to Sales and Supply Chain.
• Develop and manage the Custom Installer channel budget aligned with MP targets; monitor spend and performance.
• Manage Distributor Roadmap reporting and communicate updates to stakeholders.
• Manage Account Set Up process for new and existing customers across Finance, Legal, and Sales.
• Develop and maintain custom account reporting packages for key accounts and stakeholders.

Skills

Analytical thinking

Problem solving

Communication skills

Time management

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Excel

Tableau

Alteryx

SAP BI

Job description

Job Title: Sales Operations Senior Analyst

Duration (Contract): 3 Months

Client Location: Plano, TX 75023

Location Preference: Onsite

Job Description: As a Sales Operations Senior Analyst, you are responsible for providing strategic analytical support, planning infrastructure, and reporting capabilities to the Sales organization. This role spans a broad portfolio of channel-specific reporting and operational responsibilities across Distributor, and Custom Installer channels. The preferred candidate will have a strong analytical background, experience in consumer electronics sales operations, and the ability to manage multiple high-visibility workstreams simultaneously in a fast-paced environment.

Responsibilities:

• Build, maintain, and continuously enhance reports to provide Sales leadership and stakeholders with real-time visibility into revenue performance, program spend, and key business metrics across all regions and product categories.
• Lead Programs and Payout Calculations for all assigned accounts, serving as the subject matter expert and primary liaison between Sales, Product Marketing, and Finance to ensure accurate and timely customer payments.
• Oversee Distributor POS data management and reporting, ensuring data accuracy and delivering actionable insights to Sales and Supply Chain stakeholders.
• Develop and manage the Custom Installer channel budget, ensuring alignment with annual MP targets and working with Sales to monitor spend and performance throughout the fiscal year.
• Manage Distributor Roadmap reporting, tracking promotional and product launch timelines and communicating updates to all relevant internal stakeholders.
• Manage the Account Set Up process for new and existing customers, ensuring system accuracy and cross-functional alignment with Finance, Legal, and Sales teams.
• Develop and maintain custom account reporting packages tailored to the specific informational and analytical needs of key accounts and Sales stakeholders.

Required Skills, Experiences, Education and Competencies:

• Bachelor's Degree with 3+ years of directly related experience required. Prior operational experience in technology sales, business development, and/or OEM and Carrier sales preferred.
• Strong analytical and problem-solving skills with the ability to prioritize, schedule, and communicate actions and results across multiple concurrent high-visibility workstreams.
• Expert proficiency in Microsoft Excel (Nested Formulas, Power Query); hands-on experience with Tableau and Alteryx a plus.
• Demonstrated experience with SAP BI, Tableau, Alteryx, or other integrated reporting and data automation platforms.
• Excellent written and oral communication skills.
• Must have critical thinking and problem resolution skills, and be able to work well under pressure, demonstrating a sense of urgency when driving for results.
• Prior experience with consumer electronic products and existing relationships with key accounts preferred.

The hourly range for roles of this nature are $45.00 to $55.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.