Sales Operations Analyst

Pyramid Consulting, Inc; Plano (TX); On-site; USD 55,000 - 61,000; Full time

Benefits offered by this job

Health insurance (medical, dental, vis

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. is seeking a Sales Operations Analyst for a 12-month contract in Plano, TX onsite. The role focuses on end-to-end sales operations, forecasting, and territory planning to drive revenue performance.

Responsibilities include data analysis, dashboard development, CRM administration (Salesforce), and cross-functional collaboration with Sales, Marketing, Finance, and leadership. The position requires strong analytical skills and the ability to translate data into actionable

Qualifications

• Experience in sales operations or business analysis.
• Familiarity with CRM tools and sales tech.
• Ability to translate data into actionable insights.

Responsibilities

• Support end-to-end sales operations lifecycle including pipeline management, forecasting, territory planning, and quota administration.
• Partner with Sales, Marketing, Finance, and leadership to streamline processes and remove operational roadblocks.
• Serve as a point of contact for sales enablement tools, systems, and processes across the organization.
• Assist in development and execution of sales enablement programs, training materials, and onboarding resources.
• Oversee call center customer service operations for assigned accounts.
• Develop, maintain, and enhance dashboards, reports, and scorecards for actionable insights on sales performance and trends.
• Conduct deep-dive analyses to identify patterns, gaps, and opportunities within the funnel and revenue pipeline.
• Translate complex data into narratives and recommendations for senior leadership.
• Monitor data integrity across CRM and related systems.

Skills

Data analysis

Cross-functional collaboration

Stakeholder communication

Project management

Continuous improvement

Tools

Salesforce

Job description

Immediate need for a talented Sales Operations Analyst. This is a 12-month contract opportunity and location is Plano, TX (Onsite).

Job Diva ID: 26-28129

Pay Range: $40 - $44/hour.

Employee benefits include, but are not limited to:

• health insurance (medical, dental, vision)
• 401(k) plan
• paid sick leave (depending on work location)

Key Responsibilities

• Support the end-to-end sales operations lifecycle, including pipeline management, forecasting, territory planning, and quota administration.
• Partner with Sales, Marketing, Finance, and DA leadership to streamline processes and remove operational roadblocks.
• Serve as a key point of contact for sales enablement tools, systems, and processes across the DA organization.
• Assist in the development and execution of sales enablement programs, training materials, and onboarding resources to improve seller productivity and effectiveness.
• Oversee call center customer service operations for assigned accounts.
• Data Analysis & Reporting
• Develop, maintain, and enhance dashboards, reports, and scorecards to provide actionable insights on sales performance, KPIs, Returns, and business trends.
• Conduct deep-dive analyses to identify patterns, gaps, and opportunities within the sales funnel and revenue pipeline.
• Translate complex data sets into clear, concise narratives and recommendations for senior leadership and stakeholders.
• Monitor data integrity across CRM and related sales systems, ensuring accuracy and consistency of reporting.
• Process Improvement & Project Management
• Identify and lead continuous improvement initiatives that enhance the efficiency and scalability of sales operations processes.
• Document standard operating procedures (SOPs) and best practices for key operational workflows.
• Assist in managing cross-functional projects from initiation through completion, ensuring timely delivery and stakeholder alignment.
• Support change management efforts related to system implementations, process redesigns, and organizational updates.
• Identify and lead continuous improvement initiatives to reduce returns.
• CRM & Systems Administration
• Manage and maintain CRM platforms (e.g., Salesforce) including data hygiene, user support, and process configuration.
• Collaborate with IT and systems teams to evaluate, implement, and optimize sales technology solutions.
• Provide end-user training and support for sales tools and platforms.
• Stakeholder Collaboration & Communication
• Act as a liaison between the DA Sales team and internal operations, finance, Logistics and analytics functions.
• Prepare and present operational updates, business reviews, and performance summaries to leadership.
• Build strong working relationships with stakeholders at all levels of the organization to ensure alignment and effective execution.

Key Requirements and Technology Experience

• Business Analysis

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.