Sales Operations & Quotes Specialist

Electro-Matic; Farmington Hills (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Electro-Matic, a SunSource company, seeks a Sales Administrator to support executive and sales management on-site in Farmington Hills, MI. You will assist pricing, cost comparisons, and coordination with operations and suppliers, ensuring CRM/ERP data is accurate to keep distribution efficient and customer satisfaction high.

You will report to the VP of Sales and handle quotes, order processing, reporting, and administrative tasks for a fast-paced sales team, with growth opportunities in a

Qualifications

• High school diploma or equivalent.
• 3–5+ years in sales administration or order management.
• Proficiency with Microsoft Excel (pivot tables, lookups) and Office applications.
• Experience with ERP and CRM systems (Infor, P21).
• Strong attention to detail, accuracy and organizational skills.
• Clear, professional verbal and written communication; customer service orientation.
• Ability to multitask, prioritize and meet deadlines in a fast-paced environment.

Responsibilities

• Reviews customer quotes, proposals and order acknowledgements; ensure margins and discount approvals.
• Coordinate with warehouse, shipping and logistics to schedule shipments and resolve fulfillment or delivery problems.
• Communicate with manufacturers and suppliers to confirm availability, and expedite requests.
• Maintain and update customer, product and pricing records in CRM/ERP; ensure data integrity.
• Prepare routine sales and order reports (daily/weekly/monthly) and ad-hoc reports for management and sales reps.
• Support sales reps with administrative tasks: proposals, pricing research, bid packages, and contract documentation.
• Help implement process improvements and support system upgrades (ERP/CRM).
• Ensure compliance with company policies, trade regulations and internal controls for order processing.

Skills

Attention to detail

Communication

Multitasking

Organizational skills

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Excel

CRM systems

ERP systems (Infor, P21)

Job description

Electro-Matic, a SunSource company, seeks a Sales Administrator to support executive and sales management on-site in Farmington Hills, MI. You will assist pricing, cost comparisons, and coordination with operations and suppliers, ensuring CRM/ERP data is accurate to keep distribution efficient and customer satisfaction high.

You will report to the VP of Sales and handle quotes, order processing, reporting, and administrative tasks for a fast-paced sales team, with growth opportunities in a