Sales Administrator

Electro-Matic; Farmington Hills (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Electro-Matic, a SunSource company, seeks a Sales Administrator to support executive and sales management on-site in Farmington Hills, MI. You will assist pricing, cost comparisons, and coordination with operations and suppliers, ensuring CRM/ERP data is accurate to keep distribution efficient and customer satisfaction high.

You will report to the VP of Sales and handle quotes, order processing, reporting, and administrative tasks for a fast-paced sales team, with growth opportunities in a

Qualifications

• High school diploma or equivalent.
• 3–5+ years in sales administration or order management.
• Proficiency with Microsoft Excel (pivot tables, lookups) and Office applications.
• Experience with ERP and CRM systems (Infor, P21).
• Strong attention to detail, accuracy and organizational skills.
• Clear, professional verbal and written communication; customer service orientation.
• Ability to multitask, prioritize and meet deadlines in a fast-paced environment.

Responsibilities

• Reviews customer quotes, proposals and order acknowledgements; ensure margins and discount approvals.
• Coordinate with warehouse, shipping and logistics to schedule shipments and resolve fulfillment or delivery problems.
• Communicate with manufacturers and suppliers to confirm availability, and expedite requests.
• Maintain and update customer, product and pricing records in CRM/ERP; ensure data integrity.
• Prepare routine sales and order reports (daily/weekly/monthly) and ad-hoc reports for management and sales reps.
• Support sales reps with administrative tasks: proposals, pricing research, bid packages, and contract documentation.
• Help implement process improvements and support system upgrades (ERP/CRM).
• Ensure compliance with company policies, trade regulations and internal controls for order processing.

Skills

Attention to detail

Communication

Multitasking

Organizational skills

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Excel

CRM systems

ERP systems (Infor, P21)

Job description

Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value. www.electo-matic.com

Sales Administrator — Electro-Matic

Position Summary

Provides administrative support to executive level and sales management.

The Sales Administrator supports Electro-Matic’s sales team and customers by assisting pricing, establishing cost comparisons and coordination with operations and suppliers. This role ensures that sales data in CRM/ERP systems is current and accurate — helping keep our distribution operation efficient and our customers and suppliers satisfied.

Reports to: VP of Sales

Job type: Full-time, on-site

Key responsibilities

• Reviews customer quotes, proposals and order acknowledgements; ensure margins and discount approvals are applied
• Coordinate with warehouse, shipping and logistics to schedule shipments and resolve fulfillment or delivery problems
• Communicate with manufacturers and suppliers to confirm availability, and expedite requests
• Maintain and update customer, product and pricing records in CRM/ERP; ensure data integrity
• Prepare routine sales and order reports (daily/weekly/monthly) and ad-hoc reports for management and sales reps
• Support sales reps with administrative tasks: proposals, pricing research, bid packages, and contract documentation
• Help implement process improvements and support system upgrades (ERP/CRM)
• Ensure compliance with company policies, trade regulations and internal controls for order processing

Required Qualifications

• High school diploma or equivalent
• 3-5+ years experience in sales administration, inside sales, or order management — preferably in distribution, manufacturing or industrial automation
• Proficiency with Microsoft Excel (pivot tables, lookups) and Office applications
• Experience with ERP and CRM systems (examples: Infor, P21) — comfortable learning new systems
• Strong attention to detail, accuracy and organizational skills
• Clear, professional verbal and written communication; customer service orientation
• Ability to multitask, prioritize and meet deadlines in a fast-paced environment

Preferred

• Knowledge of industrial automation products (sensors, connectors, motion control, PLCs) or experience supporting technical sales
• Exposure to pricing strategies, margin calculations and commercial quoting processes

Performance measures (examples)

• Order accuracy rate
• On-time order fulfillment
• Quote turnaround time
• Customer satisfaction / resolution time

  Working conditions

  • Office-based with regular collaboration with warehouse and field sales; occasional on-site visits to distributor or customer facilities
  • Typical business hours; occasional extended hours during month-end or high-volume periods
  • May occasionally lift small parcels or assist in the warehouse (up to :25 lbs) depending on company practices

  Why Electro-Matic

  As a leading industrial automation distributor, Electro-Matic combines technical product expertise with fast, reliable distribution. This role is an opportunity to support cross-functional teams, learn automation product lines, and grow in a process-driven, customer-focused environment.

  We patriciate in E-Verify.

  Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Sun-Source | Privacy Policy #electromaticassc

  We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.