Sales Operations Project Manager — Lead Cross-Functional Delivery

Generac Power Systems Inc.; Delaware; Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

Generac Power Systems Inc. is seeking an experienced operations/project manager to lead production planning, cross-functional coordination, and process improvement initiatives. The role focuses on timely production orders, AR control, and direct customer satisfaction.

The position requires a Bachelor's degree or equivalent experience, strong problem-solving, and proficiency with ERP systems. Collaborative leadership and clear communication are essential in a fast-paced environment.

Formación

• Strong problem-solving and root-cause analysis are required.
• Excellent communication and facilitation skills.
• Ability to manage multiple priorities across cross-functional teams.

Responsabilidades

• Lead project plans, risks and weekly production calls with Sales and Production.
• Review production orders for accuracy and timing; coordinate corrections.
• Manage production changes and pushouts for direct customers.
• Lead SEQ management with Engineering, validating lead times and prioritizing hot orders.
• Manage finished inventory at storage yards for direct accounts.
• Oversee Accounts Receivable management for designated accounts.
• Troubleshoot intercompany billing variances.
• Lead post-shipment management for dealer issues and damaged/missing parts.
• Prepare and lead customer meetings for service work and delivery.
• Maintain and report customer metrics to leadership upon request.
• Lead quarterly process improvement projects.
• Develop training materials and documentation.
• Flex to support cross-departmental needs.
• Support contract management for annual service customers.

Conocimientos

Problem-solving

Root-cause analysis

Communication

Multi-priority management

Facilitation

Educación

Bachelor's degree or equivalent experience

Herramientas

Excel

ERP systems

ARP

BI Tools

Descripción del empleo

Generac Power Systems Inc. is seeking an experienced operations/project manager to lead production planning, cross-functional coordination, and process improvement initiatives. The role focuses on timely production orders, AR control, and direct customer satisfaction.

The position requires a Bachelor's degree or equivalent experience, strong problem-solving, and proficiency with ERP systems. Collaborative leadership and clear communication are essential in a fast-paced environment.