Sales Operations Project Manager

Generac Power Systems Inc; Delaware; On-site; USD 70,000 - 95,000; Full time

Job summary

Generac Power Systems Inc. is seeking an experienced operations/project manager to lead production planning, cross-functional coordination, and process improvement initiatives. The role focuses on timely production orders, AR control, and direct customer satisfaction.

The position requires a Bachelor's degree or equivalent experience, strong problem-solving, and proficiency with ERP systems. Collaborative leadership and clear communication are essential in a fast-paced environment.

Qualifications

• Strong problem-solving and root-cause analysis are required.
• Excellent communication and facilitation skills.
• Ability to manage multiple priorities across cross-functional teams.

Responsibilities

• Lead project plans, risks and weekly production calls with Sales and Production.
• Review production orders for accuracy and timing; coordinate corrections.
• Manage production changes and pushouts for direct customers.
• Lead SEQ management with Engineering, validating lead times and prioritizing hot orders.
• Manage finished inventory at storage yards for direct accounts.
• Oversee Accounts Receivable management for designated accounts.
• Troubleshoot intercompany billing variances.
• Lead post-shipment management for dealer issues and damaged/missing parts.
• Prepare and lead customer meetings for service work and delivery.
• Maintain and report customer metrics to leadership upon request.
• Lead quarterly process improvement projects.
• Develop training materials and documentation.
• Flex to support cross-departmental needs.
• Support contract management for annual service customers.

Skills

Problem-solving

Root-cause analysis

Communication

Multi-priority management

Facilitation

Education

Bachelor's degree or equivalent experience

Tools

Excel

ERP systems

ARP

BI Tools

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Primary Responsibilities

• Lead project plans, risks and weekly production calls with Sales and Production.
• Review production orders for accuracy and timing; coordinate corrections.
• Manage production changes and pushouts for direct customers.
• Lead SEQ management with Engineering, validating lead times and prioritizing hot orders.
• Manage finished inventory at storage yards for direct accounts.
• Oversee Accounts Receivable management for designated accounts.
• Troubleshoot intercompany billing variances.
• Lead post-shipment management for dealer issues and damaged/missing parts.
• Prepare and lead customer meetings for service work and delivery.
• Maintain and report customer metrics to leadership upon request.
• Lead quarterly process improvement projects.
• Develop training materials and documentation.
• Flex to support cross-departmental needs.
• Support contract management for annual service customers.

Minimum Job Requirements

• Education Bachelor’s degree or equivalent experience.
• Certification / License Work Experience 2 years of operations or project management experience.
• Proficiency in Excel, ERP systems and cross-functional coordination.
• Knowledge / Skills / Abilities Strong problem-solving and root-cause analysis.
• Ability to manage multiple priorities.
• Strong facilitation and communication skills.

Preferred Job Requirements

• Education Certification / License Work Experience Experience with ARP, BI Tools.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.