Sales Operations Pro: Boost Efficiency & Growth

Rexel USA, Inc.; Carrollton (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Professional Training & Development

Job summary

Rexel USA, Inc. is seeking a Sales Operations Specialist in Carrollton, TX to provide sales support and drive the deployment of digital tools that boost productivity and simplify doing business for customers and branch teams.

You will lead process improvements in order fulfillment, inventory coordination, and analytics, collaborate with sales, marketing, supply chain, and finance, and ensure consistent application of sales policies across the region.

Qualifications

• 3+ years of experience in Sales, procurement, and/or operations.
• Experience in the electrical distribution industry a plus.
• Experience working with CRM systems (e.g., Dynamics) and sales analytic tools.
• Experience in project management.
• High School or GED - Required.
• 4 Year / Bachelor's Degree - Preferred.

Responsibilities

• Optimize the sales process by proactively identifying delays and inefficiencies within order fulfillment and customer processes.
• Lead the implementation of the strategic initiatives to improve operational efficiency and enhance customer satisfaction, including inventory management, business profitability, and timely delivery.
• Collaborate with sales, marketing, supply chain, and finance teams to align sales operations with overall business objectives.
• Evaluate, implement, and optimize sales technology tools and systems, such as CRM Software, sales automation tools, and analytics platforms.
• Complete data analysis to identify trends, make informed decisions, improve processes and support sales teams' initiatives using business tools.
• Support sales teams with training and documentation.
• Maintain sales process policies, procedures, and best practices.
• Lead the process standard for new local initiative.
• Be responsible for executing standard sales processes in the region while enhancing and adapting them to meet local market needs and challenges.
• Assist with order processing and addressing standard customer service requests, while serving as an escalation point for complex or urgent customer service issues beyond standard requests to ensure timely resolution.
• Other duties as assigned.

Skills

Sales operations

CRM systems

Project management

Communication

Education

High School or GED

Bachelor's degree

Tools

Dynamics CRM

Sales analytics tools

Job description

Rexel USA, Inc. is seeking a Sales Operations Specialist in Carrollton, TX to provide sales support and drive the deployment of digital tools that boost productivity and simplify doing business for customers and branch teams.

You will lead process improvements in order fulfillment, inventory coordination, and analytics, collaborate with sales, marketing, supply chain, and finance, and ensure consistent application of sales policies across the region.