Sales Operations Manager | Hybrid & Data-Driven

Wolverine World Wide; Rockford (MI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Wolverine World Wide, Inc. is seeking a Sales Operations Manager in Rockford, Michigan, to drive commercial performance and order-book integrity across the Work Group brands.

This role collaborates with Sales, Finance, Demand Planning, Customer Service, Credit, and Distribution Centers to ensure seamless order-to-delivery execution. The ideal candidate will be a proactive, results-driven self-starter with strong attention to detail, capable of identifying process improvements and delivering

Qualifications

• 5+ years of progressive experience in Sales Operations, Commercial Operations, Business Planning, Finance, Supply Chain, Demand Planning, or related business functions.

Responsibilities

• Drive sales operational effectiveness by partnering with commercial and operational teams to ensure efficient order management, customer fulfillment, and revenue realization.
• Support forecasting, revenue tracking, and business planning activities through data analysis and performance reporting.
• Serve as a key liaison between Sales, Finance, Demand Planning, Customer Service, Credit, and Distribution Centers to resolve operational issues and support business priorities.
• Facilitate alignment with sales management to ensure timely execution of customer commitments and achievement of revenue objectives.
• Proactively identify opportunities for sales process improvement, including but not limited to bi-annual reviews of account assignments and streamlining processes.
• Manage order book health, backlog integrity, and shipment performance, proactively identifying risks and recommending solutions to support business objectives.
• Perform additional duties and ad‑hoc analyses as assigned.

Skills

Sales Ops

Data analysis

AI tools

Stakeholder mgmt

Operational efficiency

Job description

Wolverine World Wide, Inc. is seeking a Sales Operations Manager in Rockford, Michigan, to drive commercial performance and order-book integrity across the Work Group brands.

This role collaborates with Sales, Finance, Demand Planning, Customer Service, Credit, and Distribution Centers to ensure seamless order-to-delivery execution. The ideal candidate will be a proactive, results-driven self-starter with strong attention to detail, capable of identifying process improvements and delivering