Sales Operations Manager - Cloud and AI Sales

Cisco Systems, Inc.; North Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

A leading technology company is seeking a proactive Sales Operations Manager to lead the execution of global sales programs for their Cloud and AI business. This role involves managing campaigns, collaborating with internal and external stakeholders to ensure objectives are met, and conducting procurement processes. Ideal candidates will possess strong organization and communication skills with a background in demand generation and campaign management.

Qualifications

• 3-5 years of experience in demand generation or marketing operations.
• Experience in a large matrixed organization is preferred.
• Strong knowledge of marketing automation tools.

Responsibilities

• Develop and manage global sales campaigns execution.
• Collaborate with stakeholders on demand generation.
• Lead vendor engagement and procurement processes.

Skills

Demand generation

Campaign management

Project management

Organization

Communication

Problem-solving

Tools

Marketing automation tools

Ariba

SmartBuy

Job description

The application window is expected to close on: 6/13/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

When you work with us, you'll be part of a highly empowered collaborative team who's passionate about growing Cisco's Cloud and AI (CAI) infrastructure business.

Your Impact

We need a highly organized and proactive Sales Operations Manager to join the Cloud & AI Sales Enablement team. In this role, you will lead the planning, execution, and operational management of global sales programs that support our CAI go-to-market strategy. This includes cross-functional collaboration with internal stakeholders and external vendors to ensure all campaigns are completed on time, within budget, and aligned with strategic objectives.

• Develop and manage the 6-month global sales campaigns execution plan in partnership with platform, AI, and geo activation leads.
• Collaborate with internal stakeholders to align demand generation and enablement activities with business goals and strategic priorities.
• Lead vendor engagement, including scoping deliverables, acquiring Cisco-compliant Statements of Work, and ensuring alignment with campaign objectives.
• Own the procurement process by submitting SOWs through Ariba/SmartBuy and handling the purchase requisition through purchase order (PO) completion.
• Execute sales program milestones, ensuring campaigns launch on time and meet defined performance benchmarks.
• Oversee post-activity processes, including gathering proof of performance, processing invoices, and managing approvals via internal systems.

Minimum Qualifications

• 3-5 years of experience in demand generation, campaign management, or marketing operations.
• Experience working in a large matrixed organization, preferably in the technology or SaaS sector.
• Strong knowledge of marketing automation tools and procurement systems (e.g., Ariba, SmartBuy).
• Proven ability to manage multiple projects, vendors, and stakeholders simultaneously.
• Excellent organizational, communication, and problem-solving skills.

Preferred Qualifications

• Familiarity with Cloud and AI technologies is a plus

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.