Sales Operations Manager - Cloud and AI Sales

Cisco Systems, Inc.; Chilchinbito (AZ); Remote; USD 101,000 - 134,000; Full time

Job summary

A major technology company is looking for a highly organized and proactive Sales Operations Manager to join their Cloud & AI Sales Enablement team. In this role, you will lead global sales initiatives, ensuring alignment with business goals and strategic priorities. Ideal candidates will have relevant experience and a strong aptitude for managing projects and collaboration across teams.

Benefits

Medical, dental, and vision insurance

401(k) plan with Cisco matching

Paid holidays and vacation time

Volunteer time off

Qualifications

• 3–5 years of experience in demand generation, campaign management, or marketing operations.
• Experience working in a large matrixed organization, preferably in technology or SaaS.
• Strong ability to manage multiple projects and stakeholders.

Responsibilities

• Lead planning and execution of global sales programs supporting CAI strategy.
• Manage the 6-month global sales campaigns execution plan.
• Oversee vendor engagement and procurement process.

Skills

Organizational skills

Communication skills

Problem-solving skills

Project management

Tools

Marketing automation tools

Procurement systems (e.g., Ariba, SmartBuy)

Job description

Sales Operations Manager - Cloud and AI Sales

Location:

Offsite, RTP, North Carolina, US

Alternate Location

Candidates from any U.S. location are eligible to apply and will be considered.

Area of Interest

Business Strategy and Operations

Compensation Range

101500 USD - 134000 USD

Job Type

Professional

Job Id

1440966

The application window is expected to close on: 6/13/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

When you work with us, you'll be part of a highly empowered collaborative team who's passionate about growing Cisco's Cloud and AI (CAI) infrastructure business.

Your Impact

We need a highly organized and proactive Sales Operations Manager to join the Cloud & AI Sales Enablement team. In this role, you will lead the planning, execution, and operational management of global sales programs that support our CAI go-to-market strategy. This includes cross-functional collaboration with internal stakeholders and external vendors to ensure all campaigns are completed on time, within budget, and aligned with strategic objectives.

• Develop and manage the 6-month global sales campaigns execution plan in partnership with platform, AI, and geo activation leads.
• Collaborate with internal stakeholders to align demand generation and enablement activities with business goals and strategic priorities.
• Lead vendor engagement, including scoping deliverables, acquiring Cisco-compliant Statements of Work, and ensuring alignment with campaign objectives.
• Own the procurement process by submitting SOWs through Ariba/SmartBuy and handling the purchase requisition through purchase order (PO) completion.
• Execute sales program milestones, ensuring campaigns launch on time and meet defined performance benchmarks.
• Oversee post-activity processes, including gathering proof of performance, processing invoices, and managing approvals via internal systems.

Minimum Qualifications

• 3–5 years of experience in demand generation, campaign management, or marketing operations.
• Experience working in a large matrixed organization, preferably in the technology or SaaS sector.
• Strong knowledge of marketing automation tools and procurement systems (e.g., Ariba, SmartBuy).
• Proven ability to manage multiple projects, vendors, and stakeholders simultaneously.
• Excellent organizational, communication, and problem-solving skills.

Preferred Qualifications

• Familiarity with Cloud and AI technologies is a plus

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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