Sales/Operations Manager

Charter Fitness; Illinois; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Free gym membership

Employee discounts

Supportive team atmosphere

Job summary

A community-focused fitness center is looking for a Sales/Operations Manager to oversee daily facility operations, manage staff, and ensure exceptional member experiences. The ideal candidate will have previous fitness sales experience, be CPR and AED certified, and possess strong leadership skills. This position offers competitive pay, bonus opportunities, and a free gym membership. Join us in helping others achieve their fitness goals in a supportive and clean environment.

Qualifications

• CPR and AED Certification required.
• Previous fitness sales experience is preferred.
• Must be at least 18 years old.

Responsibilities

• Manage and lead staff to ensure smooth operations.
• Provide information and enroll prospects into membership options.
• Maintain exceptional customer service and manage requests.
• Answer phones and handle information requests.
• Follow up on sales and marketing calls.
• Keep the facility clean and well-presented.
• Report facility issues promptly and coordinate maintenance.
• Create a welcoming and efficient work environment.
• Enforce club rules consistently and professionally.
• Dress according to Charter Fitness standards.

Skills

Sales experience

Customer service

Leadership

Education

CPR and AED certified

Job description

Sales/Operations Manager

Charter Fitness prides itself on being different from the typical expensive and intimidating gym center; we offer a comfortable workout environment, state-of-the-art equipment, and total convenience – for less!

Build a rewarding career while helping others achieve their fitness goals! Charter Fitness exists to provide our communities the very best value in fitness, in the quickest and most convenient way possible. We provide our members a place to experience a healthy lifestyle through support of our dedicated, knowledgeable staff, quality equipment, and a clean, comfortable atmosphere.

The Manager oversees the day to day facility operations. Duties include supervising the operations of the facility, managing a staff of member experience reps, sales managers, and personal trainers and selling memberships and fitness related services.

What we offer:

• Competitive pay and bonus opportunities
• Free gym membership and employee discounts
• Motivating team atmosphere and support system

Responsibilities:

• Manage and Lead staff
• Provide information and enroll prospects into all membership and fitness program options
• Maintain a high level of customer service when greeting members and answer questions knowledgeably
• Answer phones and handle numerous requests for information
• Follow up on sales and marketing calls
• Keep up the general appearance and cleanliness of the facility
• Report all property management and equipment service promptly
• Create a comfortable work environment
• Create an exceptional member experience centered on a clean, comfortable, convenient fitness center
• Consistently enforce club rules
• Dress appropriately based on Charter Fitness standards

Qualifications:

• CPR and AED Certified
• Previous Fitness Sales Experience
• Must be at least 18 years old