Assistant Club Manager

Genesis Health Clubs; Fort Collins (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Genesis Health Clubs seeks an Assistant Club Manager to elevate member experiences and lead staff in delivering exceptional service. You will assist with daily operations, manage memberships, services, promotions, facilities, and personnel to reach revenue and growth goals.

The ideal candidate will thrive in a sales-driven environment, motivate a team, and promote a healthy lifestyle while delivering outstanding guest experiences at our Fort Collins facility.

Qualifications

• Experience leading a team in a fitness or service business.
• Proven sales experience is a plus.
• Strong customer service and communication skills.

Responsibilities

• Maintain gym operations and budget oversight.
• Assist with membership sales and promotions.
• Build long-term member and vendor relationships.
• Provide high level customer service and resolve issues.
• Ensure gym systems and processes are followed.
• Assist in hiring, training, and scheduling staff.
• Enforce facility rules and ensure cleanliness and safety.

Skills

People management

Sales experience

Customer service

Job description

We are looking for an Assistant Club Manager to create exceptional experiences for our members and staff. You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals.

You have a passion for health and fitness and love to succeed through others. You are a process-oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals.

There is a huge focus on sales in this position - the right candidate will sell personally and be excited about leading a sales team from the front!

Responsibilities:

• Help maintain gym operational budget
• Assist with membership sales and promotions
• Build long-term member and vendor relationships
• Provide a high-level of customer service to all members and effectively resolve issues
• Ensure gym systems and processes are followed
• Assist in the hiring, training, and scheduling of all gym staff
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Ability to manage and motivate others
• Previous sales experience is a plus
• Strong customer service skills
• CPR Certification
• Industry experience preferred