Sales Operations Manager

Cnected; Haines City, Northern (FL, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Base salary + uncapped commission

Car allowance and travel reimbursement

Health benefits

Paid time off

Professional development and product培训

Job summary

Pinnacle Sales Group is seeking a results-driven sales administrator to support sales, product development and ecommerce programs. You will analyze performance, develop pricing strategies, and drive initiatives with vendors and dealers.

You will manage quotes, monitor conversions, and collaborate with the marketing team to create collateral for programs while supporting long-term partnerships. A college degree in business/marketing/finance is preferred and a minimum of three years in sales or

Qualifications

• College degree preferred (Business, Marketing or Finance).
• Minimum of 3 years relevant sales or product administration.
• Forward-thinking, driven self-starter with strong problem-solving skills.
• Strong analytical and critical thinking skills.
• Ability to work under pressure to meet deadlines and prioritize workload.
• Excellent MS Office skills, especially MS Excel.
• Detail oriented with professional reliability and clear written and verbal communication.

Responsibilities

• Review monthly sales performance by vendor, product, customer and rep.
• Analyze and identify areas for improvement and opportunities to increase sales.
• Provide monthly sales analysis summaries to sales managers.
• Offer new ideas to grow sales with brands and product categories.
• Forecasting sales and product volume.
• Develop SOPs for the Sales organization.
• Analyze, create, and implement sales programs for customers, builders, specifiers and consumers (rebates, builder programs, spiffs, consumer promotions).
• Establish and manage pricing structures and margins; manage dealer programs.
• Manage product launches with pricing, programs and marketing collaborations.
• Source new OEM products and develop implementation plans.
• Establish relationships with developers; collaborate with Outside Sales on quotes; manage quotes and collateral to win projects.
• Monitor and follow up on job quotes; manage projects from order to final shipment and installation.
• Track job conversion rate and update status quarterly.
• Oversee Ecommerce sales and support team; coordinate with Ecommerce dealers; grow online sales.

Skills

Strong problem-solving skills

Strong analytical thinking

Clear communication (verbal & written)

Ability to work under pressure

MS Excel

Self-starter/forward-thinking

Education

College degree preferred (Business/Marketing/Finance)

Tools

MS Office

Job description

For over 45 years, Pinnacle Sales Group has represented premier appliance, kitchen, plumbing, and outdoor living brands across key U.S. markets. What makes Pinnacle different is our commitment to partnership, professionalism, integrity, responsiveness, and delivering an outstanding experience for both our customers and our team.

We are looking for individuals who embody our core values by leading with professionalism, building trust through relationships, communicating with urgency and respect, supporting team success, and consistently doing the right thing.

Our Core Values

• Excellence is the Standard - We strive to deliver an outstanding experience in every interaction.
• Do the Right Thing - Empowered to do right, in every instance, every time with a positive team attitude.
• Be Bold - Take risks, be courageous and decisive for the greater good.
• Win with Integrity - Success is our goal, guided by principle, honor, and virtue.

Who Thrives Here

People who thrive at Pinnacle Sales Group are relationship-focused, dependable, proactive, and team-oriented, and they live out our core values every day: Excellence is the Standard, Do the Right Thing, Be Bold, and Win with Integrity. They enjoy helping customers, supporting teammates, solving problems, and creating positive experiences that build long-term trust and loyalty.

If you are passionate about customer relationships, teamwork, and delivering exceptional service while representing a company built on strong values and long-term partnerships, Pinnacle Sales Group would love to meet you.

Qualifications

• College degree preferred, specialization in Business, Marketing or Finance.
• Must have a minimumof 3 years relevant sales or product administration.
• Forward-thinking,driven self-starter, and possess strong problem-solving skills.
• Strong analyticaland critical thinking skills required.
• Must have theability to efficiently work under pressure to meet deadlines. Prioritization ofworkload is a must.
• Excellent MS Officeskills required, especially in MS Excel.
• Detail oriented,professional attitude, reliability required.
• Must be able to communicate clearly and effectively both verbally and in writing.

Responsibilities

Sales Administration

• Review monthly sales performance by vendor, product, customer and rep
• Analyze and identify areas for improvement and opportunities to increase sales
• Provide monthly sales analysis summaries to sales managers
• Offer new ideas to grow sales with brands and product categories
• Forecasting sales and product volume
• Develop standard operating procedures (SOP) for the Sales organization

Program Development

• Analyze, create, and implement sales programs for customers, builders, specifiers and consumers
  • Rebates
  • Builder programs
  • Spiffs
  • Consumer promotions and incentives

Product Development and Margin Oversight

• Establish and manage pricing structure for all products using margin analysis
• Set and manage margin for dealers and programs
• Manage new product launches with pricing, programs, and marketing collaborations
• Explore new product opportunities with vendors
• Source new OEM products to bring to market and develop implementation plan

Job Quote and Project Management

• Establish relationships with developers
• Work with Outside Sales to gather information to pursue large quote opportunities
• Provide job quotes using margin analysis calculation
• Deliver job quotes and collateral necessary to win project quotes
• Monitor and follow up on open job quotes to increase conversion rates
• Manage the project throughout the process from order to final shipment and installation
• Track job conversion rate and update status quarterly

Ecommerce

• Manage Ecommerce sales and support team
• Coordinate with Ecommerce dealers to update product son dealer websites
• Monitor and support Ecommerce dealer efforts to grow sales
• Prospect and pro-actively find new Ecommerce leads

Special Projects

• ERP transition and integration as needed
• Lead cross-functional projects to improve organization performance.

Other Duties

• Work with the Marketing Team to create collateral and sales material for programs
  

Benefits:

• Base salary + uncapped commission opportunities
• Car allowance and travel reimbursement
• Health benefits
• Paid time off
• Professional development and product training
• Opportunity for long-term career advancement

About us

For over 45 years, Pinnacle Sales Group has delivered expert sales, marketing and distribution support for premier kitchen and outdoor brands across key regions of the United States, including the Southeast, Northeast, Midwest and Mid-Atlantic.

In 2021, we expanded our footprint to include New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Maine, Vermont and New Hampshire. Today, our coverage spans 24 states, Washington D.C., and the Caribbean

Pinnacle specializes in serving the appliance, outdoor living and plumbing sectors within the building, remodeling and kitchen design industries. We proudly represent a carefully selected portfolio of innovative manufacturers, offering a comprehensive suite of products, services, training and support to every level of the channel.

Leveraging our proprietary Customer Relationship Management (CRM) system, Pinnacle delivers targeted marketing support across the entire distribution chain. With a CRM database of over 70,000 professionals, we are uniquely positioned to build and strengthen brands from the manufacturer to the end user.

Legal

Pinnacle Sales Group, is an equal opportunity employer and makes employment decisions on the basis of merit, qualifications, and business needs.