AR Credit Specialist

Cnected; Haines City (FL); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Professional development

Job summary

Pinnacle Sales Group in Haines City, FL is seeking an AR Credit Specialist to manage accounts receivable, review customer credit information, monitor payments, and collaborate with internal teams to resolve billing issues. This in-office, full-time role focuses on reducing delinquency and improving cash flow while embodying core values of professionalism and integrity.

The ideal candidate balances customer service with disciplined credit practices and has at least two years of experience in a

Qualifications

• Minimum of two years’ experience in a similar role.
• Detail oriented and professional attitude.
• Proficient in MS Office and accounting software.
• Strong problem-solving and data analysis skills.
• Able to communicate effectively in writing and verbally.

Responsibilities

• A/R Aging and Collections Management: run aging reports and prioritize follow-ups.
• Process daily cash receipts, credit card posts, and apply payments.
• Review and release credit on open sales orders as needed.
• Maintain accounts payable-related tasks and vendor communications.

Skills

Accounts receivable

Credit analysis

Collections

Payment posting

Invoice reconciliation

Aging reports

Customer communication

Dispute resolution

Cash application

Credit policy

Risk assessment

Account monitoring

Billing support

AR reporting

Customer follow-up

Accounting systems

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Accounting Software

Job description

The AR Credit Specialist is an in-office, full-time Accounting team role based at Pinnacle Sales Group in Haines City. You will manage accounts receivable and support credit decisions by reviewing customer credit information, monitoring payment activity, and partnering with internal teams to resolve billing issues. This position is ideal for an associate-level professional who can balance customer service with disciplined credit practices to reduce delinquency and improve cash flow.

For over 45 years, Pinnacle Sales Group has represented premier appliance, kitchen, plumbing, and outdoor living brands across key U.S. markets. What makes Pinnacle different is our commitment to partnership, professionalism, integrity, responsiveness, and delivering an outstanding experience for both our customers and our team.

We are looking for individuals who embody our core values by leading with professionalism, building trust through relationships, communicating with urgency and respect, supporting team success, and consistently doing the right thing.

Our Core Values

• Excellence is the Standard - We strive to deliver an outstanding experience in every interaction.
• Do the Right Thing - Empowered to do right, in every instance, every time with a positive team attitude.
• Be Bold - Take risks, be courageous and decisive for the greater good.
• Win with Integrity - Success is our goal, guided by principle, honor, and virtue.

Who Thrives Here

People who thrive at Pinnacle Sales Group are relationship-focused, dependable, proactive, and team-oriented, and they live out our core values every day: Excellence is the Standard, Do the Right Thing, Be Bold, and Win with Integrity. They enjoy helping customers, supporting teammates, solving problems, and creating positive experiences that build long-term trust and loyalty.

If you are passionate about customer relationships, teamwork, and delivering exceptional service while representing a company built on strong values and long-term partnerships, Pinnacle Sales Group would love to meet you.

Qualifications

What Success Looks Like

• Customers trust you and enjoy working with you
• You communicate clearly, confidently, and professionally
• You stay organized while balancing multiple priorities
• You proactively solve problems, follow through consistently, and Do the Right Thing
• You create positive experiences for both customers and teammates
• You support a culture of responsiveness, accountability, teamwork, and integrity
• You build strong partnerships internally and externally
• You take pride in representing the Pinnacle brand and values

Ideal Candidate Profile

• Minimum of two years’ experience is required in a similar role.
• High school diploma is required, Associate Degree is preferred.
• Detail oriented, professional attitude, reliable.
• Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
• Must possess strong organizational and time management skills.
• Ability to communicate effectively verbally and in writing.
• Ability to interact with employees and vendors in a professional manner.
• Ability to work independently with emphasis on accuracy and timeliness.
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately.
• Proficiency in Microsoft Office to include Outlook, Excel and Word as well as Accounting Software experience is a plus.

Responsibilities

What You'll Do

A/R Aging and Collections Management

• Run A/R Aging Reports Weekly and Provide to Upper Management
• Utilize Collections Management Tool in GP and SalesPad
• Set Priorities for weekly follow ups on past due accounts
• Evaluate and Setup New Credit Accounts

A/R Accounts – Daily Management

• Processing of Customer DM or CM’s as Needed
• Email Invoices and Credits Upon Customers Request
• Review Existing Accounts for Credit Releases on Open Sales Orders

Daily Cash / Credit Card Reconciliation

• Process and Post Daily Cash Payments and Credit Cards to GP
• Process Inbound ACH Payments and Wire Transfers
• Process Daily Lockbox Payments
• Deposit all checks using RDC
• Review Statements Monthly and Mail or E-mail

Accounts Payable

• Issue Customer Refund Checks as Needed

Backup Duties for Accounts Receivable

• Daily Invoicing and Profit Review
• Post Daily Returns and Process CC Refunds

Desired Skills

• Accounts receivable
• Credit analysis
• Collections
• Payment posting
• Invoice reconciliation
• Aging reports
• Customer communication
• Dispute resolution
• Cash application
• Credit policy
• Risk assessment
• Account monitoring
• Reconciliation
• Billing support
• AR reporting
• Customer follow-up
• Accounting systems

Benefits:

Why Pinnacle Sales Group

• Established and respected organization with over 45 years of industry success
• Entrepreneurial, team-oriented culture built around strong values
• Strong leadership support and ongoing training
• Premium portfolio of nationally recognized brands
• Collaborative environment focused on partnership and professionalism
• Opportunity for long-term career growth and advancement
• Company culture centered around Excellence, doing the right thing, bold action, and winning with integrity

Compensation & Benefits

• Competitive compensation package
• Health benefits
• Paid time off
• Professional development and product training
• Growth and advancement opportunities
• Supportive and collaborative team environment

About us

For over 45 years, Pinnacle Sales Group has delivered expert sales, marketing and distribution support for premier kitchen and outdoor brands across key regions of the United States, including the Southeast, Northeast, Midwest and Mid-Atlantic.

In 2021, we expanded our footprint to include New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Maine, Vermont and New Hampshire. Today, our coverage spans 24 states, Washington D.C., and the Caribbean

Pinnacle specializes in serving the appliance, outdoor living and plumbing sectors within the building, remodeling and kitchen design industries. We proudly represent a carefully selected portfolio of innovative manufacturers, offering a comprehensive suite of products, services, training and support to every level of the channel.

Leveraging our proprietary Customer Relationship Management (CRM) system, Pinnacle delivers targeted marketing support across the entire distribution chain. With a CRM database of over 70,000 professionals, we are uniquely positioned to build and strengthen brands from the manufacturer to the end user.

Legal

Pinnacle Sales Group, is an equal opportunity employer and makes employment decisions on the basis of merit, qualifications, and business needs.