Sales Operations Manager

Hy-Tek Intralogistics; Columbus (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

Hy-Tek Intralogistics is looking for a seasoned Sales Operations Manager to oversee daily sales administration for new, used, rental, and storage & handling products. The role requires coordinating order processing, RFP responses, data collection, and management reporting to support the sales team.

The ideal candidate will have 5+ years in sales operations or related fields, strong analytical and communication skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Bachelor's degree in business administration, management, or a closely related field is required.
• Minimum 5 years of experience in sales, sales operations, sales analysis, or a related field as an individual contributor.
• 1-3 years experience in management is preferred.
• 2+ years of experience working in the equipment distribution business.
• Well-developed verbal, written, and interpersonal skills with strong organizational, problem solving and time management skills.

Responsibilities

• Manages the daily operations of sales administration of new, used, rental, and storage & handling products.
• Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams.
• Identifies and resolves operational issues.
• May resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs.
• Responsible for all other duties as assigned.

Skills

Time management

Problem solving

Interpersonal skills

MS Office

Independent worker

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office Suite

Job description

• Manages the daily operations of sales administration of new, used, rental, and storage & handling products.
• Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams.
• Identifies and resolves operational issues.
• May resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs.
• Responsible for all other duties as assigned.

Knowledge, Skills and Abilities:

• A Bachelor's degree in business administration, management, or a closely related field is required.
• Minimum 5 years of experience in sales, sales operations, sales analysis, or a related field as an individual contributor.
• 1-3 years experience in management is preferred.
• 2+ years of experience working in the equipment distribution business.
• Well-developed verbal, written, and interpersonal skills with strong organizational, problem solving and time management skills.
• Ability to handle several tasks simultaneously and comfortably in a fast-paced environment.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, SharePoint).
• Ability to work efficiently and effective independently.

Working Conditions:

• Some local and domestic travel from time to time may be required.
• Occasional weekend and night required as project deems necessary.
• Working in office, warehouse, and a variety of customer facilities may be required.
• Working in a stationary position for an extended period.
• Moving or traversing for an extended period.
• Operating computers for an extended period.
• Possible exposure to noise levels exceeding recommended DBA levels.