Sales Operations Manager

National Trade Productions; Alexandria (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Full benefits

Bonus opportunities

Job summary

National Trade Productions, Inc. is seeking a Sales Operations Manager to optimize sales systems, strengthen data integrity, and streamline processes that drive revenue and growth across the organization.

This role serves as the department expert for CRM and sales technology, ensuring data accuracy, developing dashboards and reports, training staff, and coordinating with IT, Accounting, Marketing, Event Services, and Operations in a hybrid work model that balances in-person collaboration with

Qualifications

• 3+ years of experience in sales operations, database administration, or a related sales role.
• Strong proficiency with Microsoft Office, CRM systems, database research tools, and sales technology.
• Experience with HubSpot, Salesforce, and/or floor plan software preferred.
• Excellent analytical, organizational, communication, and problem-solving skills.
• Willingness to travel occasionally for training and event support.

Responsibilities

• Manage and maintain sales databases and technology platforms (HubSpot, a2z, MYS, ZoomInfo, Asana).
• Ensure database accuracy, integrity, and efficiency; manage lead imports and system setup.
• Serve as primary liaison with CRM/tech vendors and coordinate with IT on system support.
• Identify and implement opportunities to improve sales processes and technology.
• Develop and provide client, sales performance, financial, and internal reports.
• Support dashboards, mailing lists, commissions reporting, and marketing automation initiatives.
• Train new and existing employees on database systems, features, and processes.
• Lead or support research, sales, and cross-departmental projects.
• Collaborate with Accounting, IT, Marketing, Event Services, and Operations on reporting, systems, and business needs.
• Provide sales support during peak periods or as needed.

Skills

Sales operations

Data analytics

CRM proficiency

Multitasking

Tools

HubSpot

Salesforce

Asana

ZoomInfo

Job description

Are you a detail-driven problem solver with a passion for sales technology and operational efficiency? National Trade Productions, Inc. is seeking a dynamic Sales Operations Manager to optimize sales systems, strengthen data integrity, and streamline processes that drive revenue and business growth. This role serves as the department expert for CRM and sales technology, ensuring data accuracy, improving efficiencies, supporting reporting needs, and training employees on systems and processes.

The ideal candidate is highly detail-oriented, analytical, technology-savvy, and able to manage multiple priorities in a fast-paced environment.

What You'll Do:

• Manage and maintain sales databases and technology platforms, including HubSpot, a2z, MYS, ZoomInfo, and Asana.
• Ensure database accuracy, integrity, and efficiency; manage lead imports and system setup.
• Serve as the primary liaison with CRM and technology vendors and coordinate with IT on system support.
• Identify and implement opportunities to improve sales processes and technology.
• Develop and provide client, sales performance, financial, and internal reports.
• Support dashboards, mailing lists, commissions reporting, and marketing automation initiatives.
• Train new and existing employees on database systems, features, and processes.
• Lead or support research, sales, and cross-departmental projects.
• Collaborate with Accounting, IT, Marketing, Event Services, and Operations on reporting, systems, and business needs.
• Provide sales support during peak periods or as needed.

What You'll Bring:

• 3+ years of experience in sales operations, database administration, or a related sales role.
• Strong proficiency with Microsoft Office, CRM systems, database research tools, and sales technology.
• Experience with HubSpot, Salesforce, and/or floor plan software preferred.
• Excellent analytical, organizational, communication, and problem-solving skills.
• Highly detail-oriented with strong numerical and research abilities.
• Ability to prioritize multiple projects, meet deadlines, and work effectively under pressure.
• Proactive, adaptable, professional, and collaborative approach.
• Willingness to travel occasionally for training and event support.

Why NTP:

At NTP, we believe in delivering excellence while fostering a supportive and flexible work culture. You'll join a collaborative team where your expertise in sales operations, technology, and process improvement will make a direct impact on efficiency and revenue growth- all within a hybrid work model that balances in-person connection with remote flexibility.

Compensation: Competitive salary, full benefits, and potential bonuses

National Trade Productions, Inc. is an Equal Opportunity Employer.

Department: Sales