Sales Operations Leader - Onsite Tempe

TTEC; Tempe (AZ); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

Tuition reimbursement

Job summary

Sales Supervisor at TTEC in Tempe, AZ is an on-site leadership role guiding a team of sales professionals to meet client goals and deliver exceptional customer experiences.

The position offers a base salary of $60,000 per year with bonus opportunities and comprehensive benefits including paid time off and healthcare. You’ll coach, develop, and motivate associates while shaping daily operations and performance.

Qualifications

• High school diploma or equivalent.
• 4 years of contact center experience, including inbound and outbound motions.
• 2 years of applied sales experience with a customer-focused mindset.
• Experience leading a sales representative team.
• Ability to support multiple products and services while clearly articulating value to customers and coaching team members.
• Ability to understand and communicate technical solutions and business value.
• Strong verbal and written communication skills with clarity, detail, and professionalism.

Responsibilities

• Coach sales associates to achieve company and client goals through observations, feedback, and support.
• Help your team build consultative sales skills, including creating value, building urgency, and communicating persuasively with customers.
• Support customer escalations and guide associates through account management conversations.
• Monitor team performance, attendance, and daily activity to help associates stay on track.
• Coordinate training or updates on products, services, tools, processes, and client expectations.
• Use TTEC and client systems throughout the day to support your team, resolve questions, and complete administrative tasks.
• Grow your leadership experience as a first-line manager by motivating, mentoring, and supporting career development for your team.

Skills

Contact center experience

Sales experience

Leadership

Communication skills

Education

High school diploma or equivalent

Job description

Sales Supervisor at TTEC in Tempe, AZ is an on-site leadership role guiding a team of sales professionals to meet client goals and deliver exceptional customer experiences.

The position offers a base salary of $60,000 per year with bonus opportunities and comprehensive benefits including paid time off and healthcare. You’ll coach, develop, and motivate associates while shaping daily operations and performance.