Sales Operations Leader - Hybrid, Data-Driven Growth

Wolverine Worldwide; Rockford (MI); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Travel potential

Job summary

Wolverine Worldwide's Merrell brand is seeking a Senior Manager, Sales Operations to orchestrate and optimize product delivery to market. You will partner with Brand Leadership, Sales, Finance and DCs to maximize on-time shipments, manage budgets, and drive revenue growth.

The role requires 8+ years in Sales Ops, strong analytical skills, and proficiency in Excel, Power BI and SAP. This is a hybrid position based in Rockford, MI with a three-day in-office schedule and two days remote.

Qualifications

• Bachelor’s degree in business or related field.
• 8+ years of experience in Sales Operations and/or Sales Planning.
• Strong analytical skills and ability to think strategically.
• Ability to negotiate and influence policy‑making on critical matters.
• Excellent oral and written communication skills.
• Proficiency with Excel, Power BI, and SAP, and experience with large data sets.

Responsibilities

• Own weekly open-to-ship reporting at account and department level against year‑to‑year and budget.
• Mitigate risk to business through partnership with DC operations, customer service, and other operational partners to ensure orders flow seamlessly.
• Guide Customer Service and DC Management in planning order releases and shipments, and servicing customers.
• Work with sales management and individual sales reps to solve daily issues and challenges.
• Ensure backlog integrity and reliability – review and direct any necessary changes to the backlog and oversee the contract management process.
• In partnership with Sales Leadership, develop and track Sales Promotion and Incentive Programs.
• Serve as subject matter expert of company enterprise systems (SAP, B2B, EDI), setting up these systems (rules/parameters), and determining the coding of data entered into these systems to drive revenue‑producing efficiencies and meet consumer and retailer targets.
• Own various sales and inventory reports, manage system integrity for the division, monitor wholesale & MSRP customer pricing, and manage the B2B site.
• Work with Sales Planning to develop a MAP list and monitor MAP pricing in the market.
• Calculate Sales teams’ SIPs targets and report monthly to the team.
• Manage account/territory reorganizations systematically and handle new account set‑ups in the system.
• Proactively identify opportunities for sales process improvement, including bi‑annual reviews of account assignments and streamlining processes.
• Implement, train, and manage sales‑enhancing technologies for the sales team.
• Perform duties consistent with the Company’s AAP/EEO goals and policies.
• Perform other duties as required/assigned by manager.

Skills

Excel

Power BI

SAP

Education

Bachelor’s degree in business or related field

Job description

Wolverine Worldwide's Merrell brand is seeking a Senior Manager, Sales Operations to orchestrate and optimize product delivery to market. You will partner with Brand Leadership, Sales, Finance and DCs to maximize on-time shipments, manage budgets, and drive revenue growth.

The role requires 8+ years in Sales Ops, strong analytical skills, and proficiency in Excel, Power BI and SAP. This is a hybrid position based in Rockford, MI with a three-day in-office schedule and two days remote.