Sales Operations Lead — Digital Analytics & CRM

Albertsons Media Collective; Boise (ID); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Weekly pay

Earned wage access

Associate discounts

Health & 401k benefits

Paid time off

Career development

Inclusive environment

Job summary

Albertsons Media Collective seeks a Lead Digital Analyst to drive data-driven sales operations initiatives. You will optimize CRM, support forecasting, and partner with Sales, Product, and Technology to implement scalable improvements across the organization.

You’ll report to Sales Ops leadership and influence forecasting, reporting, and process optimization while building impactful dashboards and insights for leadership. This role requires strong analytics and Salesforce proficiency.

Qualifications

• Bachelor’s degree required.
• 4+ years in a fast paced, analytical, client-facing role.
• Positive, people-oriented, and energetic attitude with a willingness to learn.
• A history of critical thinking with an ability to tackle unique projects with a problem-solving mindset.
• High-impact self-starter.
• Operational thinking with the ability to break down issues into solvable components.
• Salesforce, Excel, and a willingness to learn new tools.

Responsibilities

• Collaborate with internal teams to drive resolution of highly visible projects.
• Work with product engineers to improve CRM processes.
• Support the sales team with forecasting, pipeline management, and account analysis.
• Develop reports and dashboards to provide insights into sales performance.
• Identify gaps in sales process and implement process improvements.
• Analyze sales data, identify trends, and recommend solutions to drive sales growth.
• Assist in preparation and follow-up of monthly and quarterly business reviews.
• Identify and implement improvements in current workflows to increase efficiency and functionality of the team.

Skills

Salesforce

Excel

Data analysis

CRM

Forecasting

Education

Bachelor’s degree

Tools

Salesforce

Job description

Albertsons Media Collective seeks a Lead Digital Analyst to drive data-driven sales operations initiatives. You will optimize CRM, support forecasting, and partner with Sales, Product, and Technology to implement scalable improvements across the organization.

You’ll report to Sales Ops leadership and influence forecasting, reporting, and process optimization while building impactful dashboards and insights for leadership. This role requires strong analytics and Salesforce proficiency.