Sales Operations Intern: Data-Driven Growth (Plano)

Ericsson GmbH; Plano (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Ericsson is seeking a Sales Operations Intern in Plano, TX for a 12-week program starting May 25, 2027. The role supports the Sales Operations team with data, tools, and process improvements to drive better commercial outcomes.

You will work with CRM systems (Salesforce), Excel, and reporting dashboards to analyze funnel data, contribute to governance activities, and collaborate with account teams and managers, gaining hands-on experience in a corporate sales environment.

Qualifications

• Currently enrolled as a Bachelor's or Master's student in Business, Analytics, or related field.
• Interest in telecommunications and B2B sales, and data-driven decision making.

Responsibilities

• Support adherence to the sales process and document steps, update materials, and assist training activities.
• Assist with funnel management by maintaining data quality and providing access to information.
• Support sales governance tasks and track compliance with directives and delegation.
• Help manage sales tools like CRM and dashboards by gathering feedback and testing changes.
• Use spreadsheets and CRM systems to analyze data, generate basic reports, and summarize insights.

Skills

CRM systems

Data driven decision making

Analytical mindset

Attention to detail

Communication

Team collaboration

Curiosity and learning

Education

Bachelor's or Master's student

Tools

Salesforce

Excel

Google Sheets

PowerPoint

Job description

Ericsson is seeking a Sales Operations Intern in Plano, TX for a 12-week program starting May 25, 2027. The role supports the Sales Operations team with data, tools, and process improvements to drive better commercial outcomes.

You will work with CRM systems (Salesforce), Excel, and reporting dashboards to analyze funnel data, contribute to governance activities, and collaborate with account teams and managers, gaining hands-on experience in a corporate sales environment.