Sales Operations & Expense Management Specialist

Carboline; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Carboline, a St. Louis-based coatings manufacturer, seeks a Sales Operations Analyst to support Finance by managing the Concur expense system, AMEX card program, and vehicle reimbursement platform. You will liaise with Accounts Payable and Receivable to drive efficiency and top-notch customer support.

The role emphasizes process improvement, reporting, and collaboration with the Global Service Center to ensure accurate billing and timely payments. A BS/BA is required.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, or a related field.
• Experience with expense management and finance systems.
• Strong analytical and reporting skills.

Responsibilities

• Serve as the primary administrator for the Concur expense management platform, including system maintenance, updates, reporting, compliance monitoring, and user support.
• Manage and support the corporate American Express (AMEX) card program, including account administration and issue resolution.
• Administer the vehicle reimbursement platform, ensuring accurate user setup, maintenance, reporting, and employee support.
• Collaborate with the Global Service Center to monitor accounts payable processing, reporting, and issue resolution.
• Prepare reports, dashboards, and analyses that provide actionable insights and support business decision-making.
• Oversee accounts receivable activities performed by the Global Service Center to ensure accuracy, timeliness, and compliance with company policies.
• Partner directly with customers to resolve invoice inquiries, payment applications, credit requests, and unapplied cash balances.
• Support customer invoicing processes, including credits, rebills, and tax-related billing adjustments.
• Maintain customer tax exemption documentation and ensure records remain accurate and up to date.
• Identify opportunities to improve processes, enhance reporting capabilities, and increase operational efficiency across sales support functions.
• Demonstrate a commitment to the Company's safety, quality, and continuous improvement initiatives.

Skills

Concur

Accounts Payable

Accounts Receivable

Reporting

AMEX card program

Education

Bachelor's degree in Business, Finance, Accounting, or related field

Tools

Concur

Job description

Carboline, a St. Louis-based coatings manufacturer, seeks a Sales Operations Analyst to support Finance by managing the Concur expense system, AMEX card program, and vehicle reimbursement platform. You will liaise with Accounts Payable and Receivable to drive efficiency and top-notch customer support.

The role emphasizes process improvement, reporting, and collaboration with the Global Service Center to ensure accurate billing and timely payments. A BS/BA is required.