Sales & Operations Enablement Coordinator

Omega Morgan, Inc.; Irving (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Omega Morgan, Inc. in Irving, TX seeks a full-time in-office Customer and Sales Administration specialist to serve as the primary contact for customer calls and requests, support onboarding, and manage quotes and invoices.

You will coordinate prequalification submissions across ISNetworld, Avetta, Veriforce, and ConstructSecure, and assist with vendor setup, licenses, and documentation. Daily coordination between Sales and Operations is required.

Qualifications

• Associate's degree preferred, or 2 years of experience in sales and operational support or equivalent combination of education and experience.
• Microsoft Office programs, experience in Customer Resource Management (CRM) programs

Responsibilities

• Serve as a primary point of contact for incoming customer calls and administrative requests.
• Support customer onboarding and maintain accurate customer documentation.
• Answer calls from Omega Morgan's main line and route inquiries to Sales team members.
• Coordinate customer vendor setup packages and follow up on missing information.
• Assist with quotes, work orders, purchase-order requests, and customer billing or invoice reconciliation.
• Maintain organized sales records and ensure customer documents remain current.
• Coordinate requests with Contracts, Safety, and Finance to complete prequalification requirements.
• Maintain/track prequalification submissions in ISNetworld, Avetta, Veriforce, ConstructSecure.
• Coordinate certificates of insurance and collect licenses and certifications.
• Track document expiration dates and renewal requirements.
• Maintain authorized access records for vendor setup and prequalification platforms.
• Coordinate administrative handoffs between Sales and Operations for assigned jobs.
• Support the Sales leader and superintendent by keeping the job board current and assisting with dispatch communications.
• Track requests for rental equipment and ensure timely call-off from rent.
• Track field-employee vacation information and subsistence requests.
• Identify missing information and resolve administrative issues before delays.

Skills

Communication skills

Organizational skills

Multitasking

Education

Associate's degree or 2 years sales/ops experience

Tools

Microsoft Office

CRM programs

Job description

Omega Morgan, Inc. in Irving, TX seeks a full-time in-office Customer and Sales Administration specialist to serve as the primary contact for customer calls and requests, support onboarding, and manage quotes and invoices.

You will coordinate prequalification submissions across ISNetworld, Avetta, Veriforce, and ConstructSecure, and assist with vendor setup, licenses, and documentation. Daily coordination between Sales and Operations is required.