Sales Operations Coordinator

Empirical Consulting Solutions, LLC; Willow Grove (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

PTO

9 company holidays

Health, vision, and dental benefits

Company paid short term disability and

Job summary

Gemini, a leading designer and manufacturer in the food industry, seeks an on-site Sales Operations Coordinator in Willow Grove, PA to support CRM administration, data quality, and reporting for the sales team. The role collaborates with inside and outside sales to optimize processes and provide actionable insights.

The ideal candidate has 3+ years in sales administration and CRM, strong Excel/PowerPoint skills, and meticulous attention to detail.

Qualifications

• Must have 3 years of sales administration support.
• Must have 3 years of CRM experience.
• Proficient in Microsoft Excel and PowerPoint.
• Detail oriented.

Responsibilities

• Serve as primary administrator for the CRM system, maintaining data quality across customers, contacts, accounts, opportunities, territory and sales activity.
• Support pipeline management and sales forecasting by ensuring opportunities are accurately maintained in CRM.
• Manage lead routing, tracking, and follow-up processes from multiple sources and ensure progress through the sales process.
• Serve as primary contact for incoming sales and operator calls, directing inquiries efficiently.
• Maintain sales files, forms, templates, and departmental documentation.
• Coordinate customer demonstrations and ensure logistics and materials are prepared.
• Create and maintain outside sales reference lists and resources.
• Organize and maintain sales literature, presentations, pricing documents, and marketing collateral.
• Assist with social media activities, including scheduling posts and coordinating content with sales and HR teams.
• Assist with company newsletters and customer email communications.

Skills

Detail oriented

Sales administration

Education

Bachelor’s degree

Tools

CRM

Microsoft Excel

PowerPoint

Canva

Job description

Gemini, one of North America’s largest designer, manufacturer and supplier of custom systems for the food industry is seeking an onsite Sales Operations Coordinator in Willow Grove, PA.

The Sales Operations Coordinatorplays a key role in supporting the sales organization by maintaining the data, processes, reporting, and resources that help the inside and outside sales teams operate efficiently. This role will serve as a key resource for CRM administration, sales reporting and analysis, marketing and coordination across the sales organization.

The ideal candidate is organized, analytical, systems oriented, and comfortable working with data and turning sales information into useful insights for the sales team to support business decisions.

***Must have previous experience supporting a sales team and working with a CRM.

Gemini Offers

• A competitive salary
• PTO
• 9 company holidays
• Health, vision, and dental benefits
• Company paid short term disability and life insurance
• 401K match
• FSA
• Tuition assistance
• An opportunity to learn and grow!

Sales Operations Coordinator Responsibilities:

• Serve as primary administrator for the company’s CRM system, maintaining accurate customer, contact, account, opportunity, territory, and sales activity data while performing ongoing data cleanup and quality control.
• Support pipeline management and sales forecasting by ensuring opportunities are accurately maintained in CRM.
• Manage lead routing, tracking, and follow-up processes, helping ensure leads from the website, trade shows, marketing campaigns, reps/dealers, and other sources are assigned appropriately and progress through the sales process.
• Serve as primary point of contact for incoming sales and operator calls, directing and prioritizing inquiries efficiently.
• Maintain sales files, forms, templates, and departmental documentation.
• Coordinate customer demonstrations ensuring all logistics and materials are prepared.
• Create and maintain outside sales reference lists and sales resources.
• Organize and maintain sales literature, presentations, pricing documents, and marketing collateral.
• Assist with social media activities, including preparing and scheduling company posts and coordinating content with the sales and human resources teams.
• Assist with company social media, newsletters, and customer email communications.

Sales Operations Coordinator Qualifications:

• 3 years of sales administration support
• 3 years of CRM experience
• Microsoft Excel and PowerPoint skills
• Must be detail oriented

Sales Operations Coordinator Preferred:

• Bachelor’s degree
• Experience with marketing programs (Canva)