Sales Operations Coordinator

Reliance Clinical Testing Services, Inc.; Torrance (CA); On-site; USD 83,097,000 - 88,828,000; Full time

Job summary

ALS is seeking a Sales Operations Coordinator in Torrance to support the USA Beauty & Personal Care commercial team by managing inbound client inquiries, coordinating quotation workflows, and maintaining accurate CRM and pipeline data.

The role also handles post-quote activities such as purchase orders, invoicing, scheduling, and shipment coordination, serving as a key link between sales, operations, laboratory teams and finance.

Qualifications

• Strong communication skills and customer-focused attitude.
• Advanced Excel capability and CRM experience (Salesforce preferred).
• Experience in life sciences, CRO, testing, or beauty and personal care is a plus.

Responsibilities

• Manage inbound client inquiries and coordinate quotation workflows.
• Maintain CRM and pipeline data; support post-quote activities (POs, invoicing, scheduling, shipment).

Skills

Communication

Customer focus

Cross-functional collaboration

Tools

Excel

Salesforce

Job description

Sales Operations Coordinator

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

The Sales Operations Coordinator supports the USA Beauty & Personal Care commercial team by managing inbound client inquiries, coordinating quotation workflows, maintaining accurate CRM and pipeline data, and supporting post-quote activities such as purchase orders, invoicing, scheduling, and shipment coordination. This role serves as a key link between sales, clients, operations, laboratory teams, clinic operations, and finance to help keep opportunities moving efficiently and deliver a high-quality client experience. It also contributes to process improvements, reporting, and operational tracking that support team effectiveness and commercial growth.

The ideal candidate is highly organized, proactive, and customer-focused, with experience in sales support, customer service, business operations, or administrative coordination. Strong communication skills, advanced Excel capability, and CRM experience are important, with Salesforce preferred. Experience in life sciences, CRO, testing, or beauty and personal care is a plus, along with the ability to manage multiple priorities and work effectively across cross-functional and global teams.

Hourly Pay Range: $29-$31/hour

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

Equal Opportunity

ALS is a proud equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.