Sales Operations Coordinator

Ergon Inc; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Profit Sharing

Matching 401(k)

Health insurance

Life insurance

Dental

Vision

Holiday pay

Personal & Sick pay

Maternity/Paternity leave

Job summary

Crafco, Inc. seeks a Sales Operations Coordinator at our corporate headquarters in Phoenix, AZ.

The role provides essential support to the sales team and inside sales administration, requiring strong organization, communication, and multi‑tasking in a fast‑paced environment. The ideal candidate will have at least two years of admin experience, proficiency in Microsoft Office, and familiarity with Salesforce; SAP and bid management tools are a plus.

Qualifications

• Minimum of two years of administrative support experience.
• Proficient with Microsoft Office Suite and email; SAP and Salesforce experience a plus.
• Strong written and verbal communication; professional by phone and Teams.

Responsibilities

• Research and identify bid, project, and supply opportunities for Crafco products.
• Qualify opportunities, maintain Salesforce data, and route to Sales/Contracts teams.
• Provide backup support to Contract/Sales Administration with research, tracking, and renewals.
• Assist with bid preparation, registrations, contracts, renewals, insurance requirements, and other activities.
• Provide first-line Salesforce support for the Sales organization (reports, dashboards, coordination).
• Support Regional Sales Managers and Territory Managers with administrative and operational tasks.

Skills

Administrative support

Microsoft Office

Salesforce

Communication skills

Time management

Detail orientation

Tools

Salesforce

SAP

QuoteWerks

Microsoft Office

Job description

Crafco, Inc. is looking for an Sales Operations Coordinator at our corporate headquarters in Phoenix, AZ.

Crafco, Inc. has an opening for a Sales Operations Coordinator located at the corporate office in Phoenix, AZ. This position requires an individual to be highly organized and detail oriented. This role provides comprehensive support for the sales team, as well as the inside sales/sales administration department. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

This position offers a competitive hourly rate with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Disability, Dental, Vision, Holiday, Personal & Sick pay, Maternity/Paternity leave and more!

Specific Duties

• Research and identify applicable bid, project, and supply opportunities for Crafco products.
• Qualify identified opportunities, maintain information in Salesforce, and route opportunities to the appropriate Sales and Contract Administration team members.
• Provide backup support to the Contract/Sales Administration team with research, documentation, tracking, deadlines, and renewals.
• As knowledge and proficiency develop, assist with bid preparation, registrations, contracts, renewals, insurance requirements, and other commercial activities.
• Provide first-line Salesforce support for the Sales organization, including user questions, troubleshooting, reports, dashboards, and system coordination.
• Provide administrative and operational support to Regional Sales Managers, Territory Managers, and other members of the Sales organization.
• Develop and maintain process documentation, procedures, and training resources for Sales Operations.
• Identify and assist with improvements to Sales Operations processes, systems, documentation, tracking, and communication.
• Support special projects, department initiatives, and changing priorities as business needs require.
• Develop working proficiency in QuoteWerks, SAP, Microsoft Office, and other systems used by the Sales organization.
• Develop and maintain professional working relationships with co-workers, vendors, customers, and other stakeholders.
• Perform other duties as assigned by supervisor.

Qualifications

• A minimum of two years of administrative support experience required.
• Computer proficiency, such as Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.), email, and other proprietary systems. SAP and Salesforce experience a plus.
• Comfortable communicating professionally by phone and through Microsoft Teams meetings, including participating on camera when appropriate.
• Excellent written and verbal communication skills, with the ability to articulate complex information in a concise and compelling manner.
• Strong organizational and time management skills and the ability to prioritize tasks effectively.
• Proficiency in using bid management software, MS Office Suite, and other relevant tools.
• Exceptional diligence and accuracy.
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.
• Demonstrated ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders at all levels.
• Valid driver's license and reliable transportation for some local commuting required.

About Crafco, Inc.

Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc., our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. We have a great culture of people working together. If you are looking for a great career with a job you enjoy, check us out.

Learn More About Crafco And Ergon

http://crafco.com

https://ergon.com/sustainability

Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test and background check.