Sales Operations Coordinator

Paycom - ATS; Indianapolis (IN); Remote; USD 55,000 - 75,000; Full time

Job summary

Paycom - ATS is seeking a Sales Operations Coordinator to support proposal development, business development operations, and client onboarding coordination, improving efficiency and ensuring smooth transitions from sales to implementation.

Working with the Sales Operations Manager, you will prepare and submit proposals, coordinate internal workflows, track onboarding activities, and facilitate cross-functional communication using RFPIO, SharePoint, and CRM systems.

Qualifications

• Experience coordinating RFP responses and onboarding processes.
• Excellent written and verbal communication.
• Ability to manage multiple deadlines and cross-functional collaboration.
• Experience with CRM and proposal documentation.

Responsibilities

• Support development and timely submission of RFPs, RFQs, and proposals.
• Coordinate internal stakeholders, track onboarding milestones and meetings.
• Maintain accurate CRM records and proposal/onboarding documentation.

Skills

Proposal coordination

RFP responses

CRM systems

Project management

Attention to detail

Education

Bachelor’s degree in Business, Communications, Healthcare Administration, Marketing, or related field

Tools

RFPIO

SharePoint

Microsoft Office

Adobe Acrobat

Job description

Sales Operations CoordinatorThe ideal candidate is highly organized, detail-oriented, collaborative, and capable of managing multiple priorities in a fast-paced environment.Fully remote position with occasional virtual team meetingsJob SummaryThe Sales Operations Coordinator supports proposal development, business development operations, and client onboarding coordination activities to improve operational efficiency and ensure successful client transitions from sales to implementation. Working closely with the Sales Operations Manager, this role assists with the preparation and submission of: Proposals, coordination of internal workflows, tracking of onboarding activities, and communication between cross-functional teams.Proposal & RFP ResponsibilitiesSupport the development, coordination, and timely submission of RFPs, RFQs, and other solicitations.Monitor opportunities and deadlines, coordinate input from internal teams, and ensure proposal requirements are complete and accurate.Maintain proposal content, templates, documentation, and reporting within Responsive (RFPIO), SharePoint, and related systems.Utilize Microsoft Office, Adobe Acrobat, CRM, and other business tools to prepare proposals, manage workflows, and track activity.Sales Operations & Client OnboardingSupport new client onboarding and operational transitions from sales commitment through implementation and go-live.Coordinate onboarding requirements, milestones, meetings, training, and follow-up across Sales and internal operational teams.Maintain accurate CRM records, onboarding documentation, workflow trackers, and other operational materials.Support contract-related requests, cross-functional initiatives, and ongoing process improvements as business needs evolve.Qualifications & Experience• Bachelor’s degree in Business, Communications, Healthcare Administration, Marketing, or a related field preferred; equivalent professional experience will beconsidered.• 2–5 years of experience in proposal coordination, sales support, businessoperations, project coordination, healthcare administration, or related fieldspreferred.• Experience supporting RFP responses, onboarding coordination, account management support, or cross-functional business operations is highly desirable.• Preferred experience in industries such as Criminal Justice, Toxicology, Healthcare, Government Contracting, or related regulated industries.Skills and Competencies• Exceptional attention to detail and commitment to producing high-quality, compliant proposals.• Strong written and verbal communication skills with the ability to collaborate across departments.• Project management and organizational skills, with the ability to prioritize multiple deadlines.• Ability to work independently in a fast-paced, deadline-driven environment.• Experience maintaining accurate CRM records and operational documentation.• Ability to identify process gaps and recommend workflow improvements.• Comfortable working across multiple software platforms and operational systems.Work Environment & Expectations.• Must be available to support business-critical deadlines, which may require occasional evening or weekend work