Sales Operations Coordinator

Stowers Machinery Corporation; Fort Myers, Northern (FL, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay + performance

Comprehensive health benefits

401(k) matching

Paid time off

Training and career development

Growth opportunities

Employee recognition

Team-first culture

Job summary

Coastal CAT in Fort Myers, FL, is seeking a Sales Operations Coordinator to support quoting, billing and delivery for compact equipment. You will liaise between sales, service, transportation and inventory to ensure efficient operations and a positive customer experience.

The role requires a four-year degree in business administration or related field, strong Excel and Salesforce experience, and excellent communication skills. Office-based with potential for growth and cross-team exposure.

Qualifications

• Four-year degree in business administration, supply chain management or related field preferred; relevant work experience may replace education.
• Strong team collaboration and communication skills are required.
• Proficiency with Microsoft Office suite and Salesforce is preferred.

Responsibilities

• Generate quotes for new compact machines.
• Process billing for new machine sales.
• Coordinate demo setups and no-charge agreements.
• Collaborate with service and transportation teams to ensure machines are prepped and delivered.
• Work with yard personnel to facilitate machine prep and customer pickups.
• Monitor no-charge inventory and follow up with sales reps for timely resolution.
• Review work orders for cost accuracy and documentation.
• Apply OEM and partner marketing program incentives and secure necessary approvals.
• Communicate regularly with inventory management about machine needs and sales trends.

Skills

Team collaboration

Organizational skills

Mathematics

Communication

Education

Bachelors degree

Tools

Microsoft Office

Salesforce

DBS

Job description

Description

Stowers Machinery is proud to expand from East Tennessee into Southern Florida through the opening of Coastal Construction Equipment, LLC, the region's CAT Compact Equipment Dealer. This expansion strengthens our ability to provide customers with exceptional sales, rental, parts, and service support.

Position Scope:

This Sales Operations Coordinator provides critical support to the Sales Operations team by facilitating the quoting, billing, and delivery processes for compact equipment. The role serves as a key liaison between sales, service, transportation, and inventory teams to ensure operational efficiency and a seamless customer experience. Success in this role requires strong attention to detail, proactive communication, and a working knowledge of OEM programs and internal systems. The position also supports front-line customer interactions, contributing to overall sales effectiveness and customer satisfaction.

Knowledge and Skill Requirements:

• Demonstrated ability to work collaboratively in a team environment, contributing to shared goals and fostering positive relationships.
• Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong mathematical skills required, with the ability to perform calculations and solve complex problems.
• Strong verbal and written communication skills, able to maintain composure and clarity when handling challenging or high-stress interactions.

Education Requirements:

Four year degree required with concentration in business administration, supply chain management or related field. Relevant work experience can replace education requirement.

Primary Responsibilities

• Generate quotes for new compact machines.
• Process billing for new compact machine sales.
• Coordinate demo setups and no-charge agreements.
• Collaborate with service and transportation teams to ensure machines are prepped and delivered.
• Work with yard personnel to facilitate machine prep and customer pickups.
• Monitor no-charge inventory and follow up with sales reps to ensure timely resolution.
• Review work orders for new machine deals to verify cost accuracy and proper documentation.
• Maintain expertise in OEM and partner marketing programs; apply incentives appropriately and secure necessary approvals for claims.
• Communicate regularly with the inventory management team regarding machine needs and sales trends.

Secondary Responsibilities

• Assist walk-in customers.
• Respond to inbound customer calls.

Leadership Responsibilities:

None

Preferred Experience and Skills:

Experience with Microsoft Office suite is required. Salesforce and DBS experience is preferred.

Physical and Mental Requirements:

• Must be able to work independently and as part of a team.
• Must be able to pass background check, physical exam and drug screening test.

Work Environment:

Most work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in areas as required. Although the work usually is not considered inherently dangerous, employees must be careful while performing onsite services.

What You’ll Get (Benefits & Perks):

• Competitive pay + performance incentives
• Comprehensive health benefits (medical, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Ongoing training and career development
• Opportunities for internal growth and advancement
• Employee recognition programs
• Supportive, team-first culture

If you’re looking for a place where your work matters, your skills keep growing, and your team has your back—Coastal CAT is it.

This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.