Sales Operations Coordinator

NCC Group; Chicago (IL); Hybrid; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Sales Operations Coordinator, where your detail-oriented skills will support a dynamic sales team. In this hybrid role, you'll be pivotal in ensuring timely commission processing and assisting with contract reviews. With a commitment to creating a safer society, this innovative firm values collaboration and creativity. You'll thrive in a supportive environment that encourages personal growth and professional development. If you're organized, adaptable, and ready to make a difference in the world of Cyber Security, this opportunity is perfect for you!

Benefits

Quality health plan

HSA for tax-free savings

Dental and Vision Insurance

Wellness resources

Employee life and AD&D insurance

401k

Qualifications

• Proven experience in a Sales Operations, Finance, or Administrative role.
• Strong attention to detail and a high level of accuracy.
• Excellent organizational and time-management skills.

Responsibilities

• Accurately calculate and process monthly commission payments.
• Assist in ensuring that contracts are complete and compliant.
• Perform ad hoc administrative duties and support special projects.

Skills

Sales Operations

Finance

Administrative Support

Attention to Detail

Communication Skills

Time Management

Education

Experience in Sales Operations or Finance

Tools

Excel

Google Sheets

Salesforce

Kantata

PowerBI

Job description

Role Title: Sales Operations Coordinator

Reports to: VP, Global Sales Operations

Location: Chicago (Hybrid)

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business…NCC Group | Leading Cyber Security & Managed Services

The Opportunity

We’re seeking a detail-oriented and dependable Sales Operations Coordinator to join our sales Operations team. This hybrid role is based in Chicago, with an expectation of working onsite 2 days per week. This role plays a key part in supporting the sales organization by ensuring timely commission processing, assisting in contract review workflows, and managing essential administrative duties. The ideal candidate is organized, adaptable, and comfortable working in a dynamic environment where precision and confidentiality are key.

Benefits

• Quality health plan – including, comprehensive, affordable coverage for a wide range of health care services.
• HSA – build tax-free savings for healthcare.
• Dental and Vision Insurance.
• Wellness resources – employee assistance program
• Employee life and AD&D insurance.
• 401k

Key Responsibilities

Commission Processing:

• Accurately calculate, validate, and process monthly commission payments for the NASalesteam
• Collaborate withSalesand Finance to ensure alignment on commission structures and payout timelines
• Troubleshoot discrepancies and respond to commission-related inquiries

Sales Contract Support:

• Serve as a backup to the primary Sales Operations colleague responsible for reviewing and logging sales contracts

• Assist in ensuring that contracts are complete, compliant, and properly routed for internal approvals
• Maintain organized digital records of all contracts

Administrative Support:

• Perform ad hoc administrative duties, including opening, sorting, and distributing incoming physical mail
• Support occasional special projects related to sales reporting, compliance tracking, or CRM updates
• Assist with the upkeep of internal sales documentation and team communications

Qualifications

• Proven experience in a Sales Operations, Finance, or Administrative role
• Strong attention to detail and a high level of accuracy
• Proficient in Excel or Google Sheets; experience with Salesforce, Kantata, PowerBI, or similar CRM is a plus
• Excellent organizational and time-management skills
• Strong communication and collaboration skills

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email [e-mail]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage