Sales Operations Coordinator

MSI group; California (MO); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base pay

Performance bonus

Paid time off (vacation & sick)

100% covered Medical, Dental, Vision, 

Life AD&D Insurance for employee

401K with employer match

Employee engagement and annual event

Job summary

MSI is seeking a Sales Operations Coordinator in City of Industry, CA to support the sales team, coordinate orders, and drive efficiency. You will collaborate with production, accounting, logistics and marketing to ensure timely delivery and accurate pricing.

Excellent communication, organization and multitasking are essential for success in this role. Required are 3+ years of sales or customer service with a Bachelor's or 5+ years with an Associate degree; strong English skills and MS Office

Qualifications

• Bachelor's degree in any field OR 5+ years with an Associate degree.
• Organized and detail oriented with strong communication skills.
• Proficient in Microsoft Office and able to work with sales teams.

Responsibilities

• Support the Sales team to improve efficiency and grow revenue.
• Respond to inquiries on order status, schedules, pricing and quotes.
• Collaborate with production, accounting, logistics and marketing.
• Follow up on backorders and review with order processing.
• Handle customer issues, inquiries, samples and returns.
• Perform other duties as assigned by the manager.

Skills

Communication

Organization

Time management

Multitasking

English proficiency

Education

Bachelor's degree

Associate degree

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sales Operations Coordinator

City of Industry, CA, US

Salary Range: $24.00 To $33.00 Hourly

Company Overview:

Micro-Star International (MSI™) specializes in the design and manufacturing of motherboards, interface cards, and barebones. In the rapidly changing information technology industry, MSI™ has certainly become a vital link in the chain of leading-edge technology.

MSI™ keeps the principle of "Award-winning product quality and outstanding customer service" in producing its motherboards and add-on cards, and achieves its position as one of the Top 5 motherboard/video card manufacturers in the world.

Job Title:Sales Operations Coordinator

Pay Range: $24.00 – $33.00 per hour(equivalent to approximately $50,000 – $70,000 annually)

Location:City of Industry, CA

What you will DO:

• Support the Sales team with all related to sales activities to improve efficiency and grow sales revenue.
• Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, pricing and quoting.
• Work cross-functionally with production, accounting, logistics and marketing teams.
• Follow up on weekly backorder list and review with order processing team.
• Handle customer issues, inquiries, samples and returns.
• Perform other job duties as manager assigned.

What you will NEED:

• 3+ years of sales, customer service experience with Bachelor’s degree, OR
• 5+ years of relevant working experience with Associate Arts/Science degree.
• Organized and detail oriented
• Excellent written and verbal communication skills in English
• Proficient in Microsoft Office
• Ability to adapt, prioritize and multi-task
• Works well as individual and with sales teams

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

What you will GET:

• Competitive base pay
• Performance bonus
• 10 days of paid national holidays
• Paid time off (sick + vacation)
• 100% covered Medical, Dental, Vision, and Basic Life AD&D Insurance for employee, with optional dependent coverage
• 401K retirement plan with employer match
• Employee engagement and annual event

MSI is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. MSI makes hiring decisions based solely on qualifications, merit, and business needs at the time.