Sales Operations & Continuous Improvement Lead

Mars; Chicago (IL); Sur place; USD 134 000 - 185 000; Plein temps

Avantages offerts par ce poste

Medical and dental benefits

401k plan

Paid time off

Résumé du poste

Mars Accelerator is seeking a Senior Manager, Continuous Improvement for Sales Operations to lead process excellence across sales planning, execution, and governance. You will partner with Sales, Commercial Strategy, Finance, and Technology to simplify processes, automate manual tasks, and embed continuous improvement into planning and performance reviews.

This role offers cross-functional impact in a fast-moving consumer goods environment.

Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, Analytics, Operations, or related field.
• 5+ years of experience in Sales Operations, Commercial Operations, Supply Chain, Customer Planning, Revenue Growth Management, Analytics, Continuous Improvement, or Operational Excellence.
• Demonstrated experience leading cross-functional projects and change initiatives.
• Strong analytical, problem-solving, and project management skills.
• Experience developing process documentation, governance, and standard operating procedures.
• Advanced proficiency in Microsoft Excel, Power BI, or similar analytics platforms.
• Strong communication, facilitation, and stakeholder management capabilities.

Responsabilités

• Lead continuous improvement initiatives across sales planning, execution, customer support, commercialization, and operational processes.
• Identify opportunities to improve effectiveness, efficiency, speed, quality, and user experience across Sales Operations.
• Facilitate root cause analysis and implement sustainable solutions to business challenges.
• Establish governance, documentation standards, and best practices to improve process consistency.
• Own process mapping, standardization, and simplification efforts across cross functional workflows.
• Drive improvements to processes, annual planning cycles, execution readiness activities, and sales enablement processes.
• Lead cross-functional initiatives focused on reducing complexity and eliminating non-value-added work.
• Partner with technology teams to automate manual processes and improve data accessibility.
• Drive enhancements to governance, reporting, performance reviews, and decision-making tools.
• Partner with Sales, Supply Chain, and Commercial teams to improve speed-to-market and execution quality.
• Develop tools, templates, training materials, and operating procedures that improve sales execution.
• Facilitate process and system training for sales teams and cross-functional stakeholders.
• Lead adoption efforts for new tools, technologies, and standardized ways of working.
• Establish routines for measurement, accountability, and continuous optimization.
• Collect and incorporate feedback from customers, retailers, sales teams, and internal stakeholders.
• Ensure improvements address real business needs and drive measurable value.
• Serve as a trusted advisor and partner to Sales leadership.

Connaissances

Analytical skills

Project management

Cross-functional leadership

Excel / Power BI

Stakeholder management

Communication skills

Formation

Bachelor's degree in Business, Supply Chain, Engineering, Analytics, Operations, or related field

Outils

Microsoft Excel

Power BI

Description du poste

Mars Accelerator is seeking a Senior Manager, Continuous Improvement for Sales Operations to lead process excellence across sales planning, execution, and governance. You will partner with Sales, Commercial Strategy, Finance, and Technology to simplify processes, automate manual tasks, and embed continuous improvement into planning and performance reviews.

This role offers cross-functional impact in a fast-moving consumer goods environment.