Sales Operations Associate

Adams Clinical; Watertown (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Unlimited Paid time off

Job summary

Adams Clinical is looking for a Sales Operations Associate in Watertown, Massachusetts, to enhance sales operations for their clinical trial site network. The role requires expertise in budget management and contract negotiation, contributing to strategic pricing and compliance. The ideal candidate should have at least 3 years of relevant experience and proficiency in Salesforce. Salary ranges from $65,000 to $90,000, and the position offers extensive benefits including health insurance and unlimited paid time off.

Qualifications

• 3 years of experience in sales operations, budget management, or contract administration.
• Strong understanding of clinical trial processes and contracts.
• Excellent attention to detail and strong communication skills.

Responsibilities

• Develop and manage clinical trial budgets with financial objectives.
• Prepare, review, and negotiate contracts while ensuring compliance.
• Manage sales pipeline and maintain CRM accuracy.

Skills

Sales operations

Budget management

Contract administration

Clinical trial processes

Microsoft Excel

Salesforce CRM

Education

Bachelor’s degree in a relevant field

Tools

Salesforce

Job description

Join Us in Shaping the Future of Clinical Research

Adams Clinical is a leading clinical trial site network committed to accelerating the development of life‑changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values—Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration— we create an environment where meaningful work drives meaningful change.

• A culture of respect, transparency, and continuous improvement
• Opportunities for professional growth and learning
• A team dedicated to improving lives through innovation and integrity

If you’re passionate about making an impact in clinical research and want to be part of a collaborative, mission‑driven organization, we’d love to have you on our team.

Job Role

Adams Clinical is seeking a Sales Operations Associate to support the strategic growth of our expanding clinical trial site network. In this role, you will enhance core sales operations functions—including budget oversight, contract management, and sponsor engagement—to drive efficiency and strengthen our commercial capabilities. We are looking for an experienced Sales Operations professional with a strong track record in budget and contract negotiation. Experience negotiating clinical trial budgets and contracts within a site network or at a Pharma/CRO is strongly preferred.

Responsibilities

• Partner with the Business Development team to develop, refine, and manage clinical trial budgets that support strategic pricing and financial objectives.
• Support end‑to‑end contract preparation, review, and negotiation while ensuring compliance and maintaining accurate documentation.
• Manage the sales pipeline, maintain CRM accuracy, produce performance insights, and contribute to the development of innovative pricing models through competitive research and benchmarking.
• Identify opportunities to streamline and enhance sales, budgeting, and contract workflows to improve operational efficiency.
• Collaborate closely with legal, finance, and operations teams to ensure alignment across budget and contract initiatives.
• Cross‑train to support broader Business Development activities, including study startups, feasibility assessments, and other initiatives that advance Adams Clinical’s growth objectives.

Qualifications

• Bachelor’s degree in a relevant field
• At least 3 years of experience in sales operations, budget management, or contract administration in clinical research or healthcare with significant individual responsibility
• Strong understanding of clinical trial processes, budgets, and contracts
• Experience with research, especially in the pharmaceutical and biotech sectors
• Proficiency in Microsoft Excel; CRM software (Salesforce) required with Salesforce administration and advanced reporting skills preferred
• Excellent attention to detail and strong communication skills
• Ability to manage multiple priorities in a fast‑paced environment

Salary

$65,000 - $90,000

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Unlimited Paid time off
• Parental leave
• Vision insurance

Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate’s or employee’s qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status.

In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required time frame. Adams Clinical participates in E-Verify to confirm employment eligibility.