Sales Operations Analyst V

People MakeUS; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

People MakeUS in Atlanta/Plano/Frisco hybrid is seeking a Sales Operations Analyst to drive forecasting, pipeline health, and data-driven insights for senior leadership. You will own the forecasting cadence, pipeline hygiene, and analytics that guide strategic decisions across GTM functions.

The role requires strong Excel/PowerPoint skills, experience with Salesforce, and the ability to collaborate across Finance, HR, Marketing, and Sales. A hybrid work model is supported.

Qualifications

• Experience in sales operations analytics and forecasting.
• Proficient with Excel and PowerPoint for data storytelling.
• Strong knowledge of Salesforce and CRM data management.

Responsibilities

• Lead end-to-end forecasting and pipeline health reporting.
• Own annual go-to-market planning, territory design, and quotas.
• Design and govern incentive plans with Finance & HR.
• Set CRM strategy, ensure data quality, and automate processes.
• Run cadence of forecasts, QBRs, and dashboards; share insights.

Skills

Forecasting

Pipeline management

Excel

PowerPoint

Data analysis

Communication to leadership

Detail oriented

Cross-functional collaboration

GTM alignment

Tools

Salesforce

Job description

The position is hybrid; can work in either Atlanta, Plano or Frisco.

Visa sponsorship is not available, now or in the near future, for this position. W2 only – unable to work on c2c.

Job Description:

• The Sales Operations Analyst role provides an exciting opportunity to work within a fast-paced Sales Operations organization. This is a key role in identifying and communicating sales growth opportunities from an existing and new database of customers.
• Simplifying solutions is the key to success in this position with a clear focus on increasing overall contact, conversion and growth rates. The data identified will form the target audience and sales pipeline for our business.
• Work with multiple data sources to highlight key accounts for sales follow up.
• Analyze business needs, provide data, supporting internal and external sales teams.
• Assist in the maintenance of customer and master data, including account attributes.
• Participate actively in building and fostering a team approach across operational functions.
• Simplified data summaries for distribution, defining daily, weekly and monthly follow up on pipeline
• Record daily allocation of accounts to sales team, activity associated and overall outcome of support structure
• Measure success of activity and impact to base growth
• Strong Microsoft Excel and PowerPoint skills
• Proven ability to communicate to Senior Leaders
• Detail oriented with the ability to consistently produce a high level of accuracy
• Affinity with sales processes, sales tools and Salesforce.com
• Understands or can quickly grasp and communicate the relationship between processes and systems
• Demonstrate sound judgment and common sense
• Ability to adapt quickly and effectively to changing environments and initiatives

What You'll Own:

• Forecasting & pipeline management — Own the forecasting process and cadence, pipeline health and hygiene, and the analytics that give leadership an accurate view of the business.
• Planning, territories & quotas — Lead annual and in-year go-to-market planning, including territory design, account segmentation, capacity modeling, and quota setting.
• Sales compensation & incentives — Partner with Finance and HR to design, administer, and govern incentive compensation plans that motivate the right behaviors.
• Systems, data & tooling — Own the CRM (e.g., Salesforce) strategy and the broader sales tech stack, ensuring clean data, effective automation, and a productive seller experience.
• Operating rhythm & insights — Run the QBR, forecast call, and reporting cadence; turn data into the insights leadership needs to make decisions.

Key Responsibilities:

• Lead the end-to-end forecasting and pipeline management process, delivering an accurate, defensible view of the business to senior leadership.
• Own annual go-to-market planning: territory and account segmentation, headcount and capacity modeling, quota allocation, and coverage design.
• Partner with Finance and HR to design and administer sales incentive compensation plans, including plan governance, dispute resolution, and payout accuracy.
• Set the CRM and sales technology strategy; oversee data quality, process automation, and adoption across the sales organization.
• Establish and run the sales operating cadence — forecast calls, pipeline reviews, QBRs — and the reporting and dashboards that support it.
• Define and track the KPIs that measure sales performance, productivity, and the health of the funnel.
• Build, lead, coach, and develop a high-performing sales operations team, including managers and individual contributors.
• Serve as a strategic thought partner to sales leadership, surfacing risks and opportunities and recommending data-backed actions.
• Drive continuous improvement of sales processes, policies, and tools, reducing friction and increasing seller selling time.
• Partner cross-functionally with Marketing, Enablement, Product, and Finance to align on GTM strategy and execution.