Senior Sales Operations Analyst

Wolters Kluwer; Minneapolis (MN); Hybrid; USD 78,400 - 136,950; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

Tuition Assistance Plan

Paid Parental Leave

Job summary

Wolters Kluwer is looking for a Senior Sales Operations Analyst to enhance the effectiveness of its sales team. This hybrid role requires supporting territory design and ensuring data integrity, among other strategic tasks.

The ideal candidate possesses at least 3 years of experience in sales processes, strong SQL skills, and advanced proficiency in Excel and analytics tools. Competitive benefits including health plans and 401(k) are offered.

Qualifications

• 3+ years experience in sales processes, territory management, and go-to-market operations.
• Advanced proficiency in SQL for data extraction and transformation.
• Expertise in Microsoft Excel, including advanced formulas and data manipulation.

Responsibilities

• Support territory design and segmentation strategies.
• Align territory structures and account ownership with Sales and Marketing.
• Ensure data integrity and proactively resolve data quality issues.
• Develop scalable processes to improve operational efficiency.
• Prepare executive-level reporting and summarize key trends.

Skills

Working with large datasets

Sales processes

Territory management

Go-to-market operations

SQL for data extraction

Data querying and ETL processes

Microsoft Excel

Analytics and visualization tools

Tools

Salesforce

Tableau

Power BI

Microsoft Fabric

Job description

Hybrid role out of any of our office locations.

As a Senior Sales Operations Analyst, you will significantly contribute to driving operational effectiveness and efficiency within our sales team. In this role, you will take on more complex tasks and projects, using your growing expertise to support and optimize our sales processes. Your efforts will be instrumental in enhancing the overall performance of our sales operations and achieving our business objectives.

The ideal candidate thrives in a fast‑paced, data‑driven environment and is passionate about improving business performance through clean data, scalable processes, and insightful analysis. This is a high‑impact role with exposure to senior leadership and the opportunity to shape go‑to‑market strategy.

Responsibilities

• Support territory design, account assignments, and segmentation strategies to optimize sales coverage and performance
• Partner cross‑functionally with Sales, Marketing, and Finance to align territory structures, account ownership, and go‑to‑market execution
• Maintain and enhance assignment logic and data structures within Salesforce and supporting systems
• Partner with Marketing to support campaign targeting, segmentation, lead routing, and performance alignment to pipeline and revenue
• Ensure data integrity, accuracy, and consistency across multiple systems, proactively identifying and resolving data quality issues
• Develop and implement scalable processes to improve data hygiene and operational efficiency
• Support sales compensation operations, including data validation, reporting, reconciliation, and performance tracking
• Design and maintain dashboards and reporting frameworks across Salesforce, Tableau, Power BI, or similar platforms
• Deliver actionable insights and clear business narratives on pipeline, revenue, and operational performance
• Prepare executive‑level reporting and readouts, summarizing key trends, risks, and opportunities aligned to strategic priorities

Skills

• Proven experience working with large datasets across multiple systems
• 3+ years experience in sales processes, territory management, and go‑to‑market operations
• Advanced proficiency in SQL for data extraction and transformation
• Experience with data querying, ETL processes, and working across multiple databases
• Expertise in Microsoft Excel (including advanced formulas, data manipulation, and modeling)
• Experience with analytics and visualization tools such as Tableau, Power BI / Power Query / Microsoft Fabric, and Salesforce Analytics / CRM reporting

Compensation

$78,400.00 - $136,950.00 USD

This role is eligible for Bonus.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.