Sales Operations Analyst: Expense, AP/AR & Reporting

Tech Sales Jobs; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

401K match

Pension plan

Job summary

Carboline, a St. Louis-based coatings manufacturer, seeks a Sales Operations Analyst to support critical sales programs such as Concur expense management, the corporate AMEX card program, and vehicle reimbursement platform.

You will liaise with Accounts Payable and Accounts Receivable to drive efficiency and exceptional internal and external customer support. The role also involves preparing reports and dashboards, ensuring compliance, and helping optimize invoicing, credits, rebills, and tax

Qualifications

• Bachelor's degree requirement or equivalent experience.

Responsibilities

• Serve as the primary administrator for the Concur expense management platform, including system maintenance, updates, reporting, compliance monitoring, and user support.
• Manage and support the corporate American Express (AMEX) card program, including account administration and issue resolution.
• Administer the vehicle reimbursement platform, ensuring accurate user setup, maintenance, reporting, and employee support.
• Collaborate with the Global Service Center to monitor accounts payable processing, reporting, and issue resolution.
• Prepare reports, dashboards, and analyses that provide actionable insights and support business decision-making.
• Oversee accounts receivable activities performed by the Global Service Center to ensure accuracy, timeliness, and compliance with company policies.
• Partner directly with customers to resolve invoice inquiries, payment applications, credit requests, and unapplied cash balances.
• Support customer invoicing processes, including credits, rebills, and tax-related billing adjustments.
• Maintain customer tax exemption documentation and ensure records remain accurate and up to date.
• Identify opportunities to improve processes, enhance reporting capabilities, and increase operational efficiency across sales support functions.
• Demonstrate a commitment to the Company's safety, quality, and continuous improvement initiatives.

Education

Bachelor's degree in Business, Finance, Accounting, or related field

Tools

Concur expense management

Job description

Carboline, a St. Louis-based coatings manufacturer, seeks a Sales Operations Analyst to support critical sales programs such as Concur expense management, the corporate AMEX card program, and vehicle reimbursement platform.

You will liaise with Accounts Payable and Accounts Receivable to drive efficiency and exceptional internal and external customer support. The role also involves preparing reports and dashboards, ensuring compliance, and helping optimize invoicing, credits, rebills, and tax