Sales Operations Analyst

A. Duie Pyle, Inc.; West Chester (Chester County); On-site; USD 64,000 - 81,000; Full time

Job summary

A regional transportation company seeks a Sales Operations Analyst in West Chester to enhance sales data accuracy and reporting. You will be responsible for training new sales representatives, coordinating sales events, and supporting cross-functional teams. The ideal candidate has strong knowledge of Salesforce, excellent analytical skills, and the ability to streamline sales processes. Join a family-owned business offering a salary range between $64,000 and $81,000, and contribute to a culture of integrated solutions and outstanding service.

Qualifications

• Experience with Salesforce and CRM tools is essential.
• Ability to manage data and produce reports accurately.
• Strong organizational skills for event coordination.

Responsibilities

• Ensure accurate and timely sales data reporting.
• Support sales onboarding and training for new hires.
• Coordinate logistics for sales events and meetings.

Skills

Salesforce proficiency

Data analysis

CRM systems knowledge

Sales reporting

Event coordination

Tools

Salesforce

Outlook Exchange

Job description

Join to apply for the Sales Operations Analyst role at A. Duie Pyle, Inc.

A family‑owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less‑Than‑Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs. Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary

The Sales Operations Analyst supports the Sales organization by maintaining accurate data, producing recurring reports, improving sales processes, and supporting key cross‑functional initiatives. This role also provides structured support for sales onboarding and select sales event logistics that help drive customer engagement and team alignment. This position works closely with Sales Leadership, National Accounts, Marketing, Finance, IT, and other partners to ensure data integrity, consistent reporting, and efficient, scalable sales operations.

Responsibilities

• Sales Data & Reporting
  • Ensuring accurate sales activity, key accounts, performance, pipeline and territory data in Salesforce and other systems
  • Preparing and distributing recurring reports for Sales Leaders, and National Account Managers
  • Processing Quarterly sales incentives
  • Overseeing sales performance reviews (including managing databases or folders supporting review cycles)
  • Supporting National Accounts with customer data, reporting packages, and QBR preparation
  • Coordinating creation and updates of customized customer reports as needed
  • Supporting Quarterly Business Reviews (QBRs) with data pulls, slide preparation, and performance summaries
• CRM & Sales Tools Support
  • Being a primary resource for routine Salesforce questions, basic troubleshooting, and system navigation for the sales team
  • Conducting routine data cleanup, validation, and routine system audits to ensure data accuracy
  • Maintaining sales documentation, templates, and process guides
  • Assisting with system access coordination in partnership with IT
• Sales Onboarding & Training Support
  • Coordinating new Sales Representative onboarding, including scheduling, system setup, and training on:
  • Salesforce
  • Outlook Exchange
  • iPhone/mobile tools
  • Expense reporting tools
  • Sales Intranet and internal workflow systems
  • Maintaining and updating training and product knowledge materials at the direction of Sales Leadership
  • Supporting onboarding in tools, reporting standards, and basic RevOps processes
• Sales Event & Meeting Support
  • Supporting planning and coordination of customer engagement events
  • Assisting with trade show logistics, including booth setup coordination, hotel bookings, meeting appointments, and registration management
  • Maintaining and distributing the Sporting Event Ticket Log for Sales teams
  • Providing operational support for Sales Meetings, including materials preparation, agenda coordination, and reporting packages
• Sales Process & Cross‑Functional Coordination
  • Helping standardize, document, and maintain sales processes and operational workflows
  • Partnering with Marketing to ensure accurate lead assignment and tracking
  • Working with Finance and Sales Leadership to gather data for forecasting, budgets, and performance reviews
  • Collaborating with IT on user access needs and minor system configuration adjustments
  • Identifying opportunities for incremental process improvements that increase sales efficiency

Location: Bala‑Cynwyd, PA | Salary Range: $64,000.00 – $81,000.00

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.