Sales Operations Analyst

Canonical; New York (NY); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative tech company is seeking a Sales Operations Analyst to enhance sales processes and data quality. This role involves supporting global sales operations, improving CRM data accuracy, and collaborating with various stakeholders. The ideal candidate will be proactive, detail-oriented, and passionate about technology. Join a forward-thinking organization that values diversity and offers a remote work environment with opportunities for professional growth and international travel. This is a chance to make a significant impact in a dynamic team dedicated to excellence.

Benefits

Annual learning and development budget

Comprehensive benefits

Performance bonuses

Recognition rewards

Parental leave

Employee Assistance Programme

Opportunities for international travel

Biannual in-person team sprints

Qualifications

• Experience in sales operations or order processing roles.
• Proven ability to improve data quality and metrics.

Responsibilities

• Support daily sales operations and improve data quality.
• Implement surveys and define metrics for leadership.
• Deliver sales metrics and dashboards.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Problem Solving

Collaboration

Education

High School Diploma

Bachelor's Degree

Tools

Salesforce

Job description

Join to apply for the Sales Operations Analyst role at Canonical.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, as well as industry leaders across sectors. The company is founder-led, profitable, and growing.

We are hiring Sales Operations Analysts to join a team that helps Canonical's sales teams achieve their goals. The team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will be proactive, demonstrate initiative, and work to improve team operations, compliance, and governance. Success is measured by increased deal velocity and CRM data quality, supporting key business decisions. The ideal candidate is a problem solver, team player, and passionate about technology and open source.

Location: Remote in EMEA and Americas regions.

The role entails:

1. Supporting daily sales operations globally.
2. Reviewing opportunities for accuracy and provisioning orders upon deal closure.
3. Assisting in improving sales data quality and processes.
4. Reporting data quality metrics to executives.
5. Implementing surveys and defining metrics for leadership.
6. Supporting CRM and sales systems globally.
7. Delivering sales metrics, dashboards, and analytical tasks.
8. Leading automation and streamlining the Lead to Order process.

What we are looking for in you:

• Strong academic record from high school and university.
• Experience in sales operations or order processing roles.
• Experience in a subscription-based tech business.
• Proven ability to improve data quality.
• Energetic, systematic, and focused on scalable outcomes.
• Excellent problem-solving and analytical skills.
• Ability to collaborate with stakeholders at all levels globally.
• Experience with Salesforce or similar CRM.
• Willingness to travel internationally twice a year for up to two weeks.

What Canonical offers:

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual compensation reviews and performance bonuses.
• Comprehensive benefits reflecting our values.
• Recognition rewards, holiday leave, parental leave, Employee Assistance Programme.
• Opportunities to travel and meet colleagues globally.

About Canonical:

Canonical is a pioneering open source tech company, publisher of Ubuntu, and leader in AI, IoT, and cloud platforms. We recruit globally and value excellence. Most colleagues work remotely, and we foster a forward-thinking, innovative environment.

We are an equal opportunity employer, committed to diversity and inclusion, and offer fair consideration regardless of background.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Software Development