Sales Operations Analyst I

Equinix; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Equinix is seeking a Sales Operations Analyst I responsible for analyzing and supporting backlog processes across multifunctional teams. The role requires strong data analysis skills, proficiency in tools like Tableau and Power BI, and a commitment to maintaining high data integrity. Join Equinix to collaborate on impactful work and grow your career in a diverse and equitable environment.

Qualifications

• 2+ years of relevant experience preferred.
• Ability to write and communicate verbally in strong business English.

Responsibilities

• Analyze standard and multi-functional issues/gaps.
• Design backlog metrics/dashboard for multiple teams.
• Implement processes for backlog data integrity.

Skills

Data Analysis

Data Visualization

Project Management

Communication

Education

Bachelor's degree

Tools

Tableau

Power BI

MS Excel

MS Word

Job description

Who are we?

Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values and vital to our success.

Job Summary

The Sales Operations Analyst I provides analysis and case support on sub-territories.

Responsibilities

1. Determine and apply appropriate methodologies and tools to analyze a range of standard, functional, and/or multi-functional issues/gaps.
2. Design and prepare backlog orders metrics/dashboard to provide visibility on backlog progress for multiple multifunctional teams.
3. Identify and consolidate data from various systems with a streamlined methodology to deliver accurate monthly backlog data on time for the required teams and sales management.
4. Coordinate with regional backlog business analysts to ensure timely completion of backlog exercises.
5. Implement and enforce processes and tools to maintain integrity and accuracy of backlog data.
6. Support standard reporting cycles in various formats daily, weekly, or monthly.
7. Provide status reports, communicate risks, issues, and concerns.
8. Conduct ad-hoc deep dive analyses with minimal supervision and provide recommendations.
9. Explore automation and process improvements to ensure data accuracy.
10. Educate teams on new tools, processes, and policies; deliver refresher trainings.
11. Communicate process improvements to teams.

Project Management

1. Support project plans, track timelines, and communicate status updates.
2. Coordinate with business partners for implementation and adoption.
3. Identify risks/issues and discuss solutions.
4. Facilitate multi-functional discussions to address issues and prioritize efforts.
5. Initiate projects to improve data quality, analytics, and backlog processes.

Job Requirements

• 2+ years of relevant experience preferred.
• Bachelor's degree required.
• Experience with Tableau or Power BI.
• Proficiency in MS Word, Excel (including pivot tables), PowerPoint.
• Siebel experience is desirable.
• Strong communication skills in business English.

Equinix is an equal opportunity employer. All applicants will be considered regardless of race, religion, creed, national or ethnic origin, and other protected statuses. We are committed to an inclusive hiring process and provide accommodations for qualified candidates with disabilities. Please let us know if you require assistance or accommodations during the application process.