Sales Operations Analyst

Parpacific; Kapolei (HI); On-site; USD 94,000 - 112,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Educational reimbursement

Employee Assistance Program

Job summary

Parpacific is seeking a Sales Operations Analyst in Kapolei, Hawaii, to support customer accounts and enhance operational efficiency. This role involves managing pricing, data analysis, and building client relationships within a fast-growth energy company.

The ideal candidate has a minimum of 3 years in account management or operations, with desired experience in the petroleum industry. The position offers a competitive salary, comprehensive benefits, and opportunities for personal development.

Qualifications

• Minimum of 3 years experience in account management, sales support, and/or operations.
• 1 year experience in the petroleum industry desired.
• Valid driver's license is required.

Responsibilities

• Supporting customer accounts through pricing, administration, operational execution.
• Establishing strong client relationships and understanding their demands for energy.
• Analyzing data to identify trends and improvement opportunities.

Skills

Account management

Sales support

Operations

Analytical skills

Communication skills

Proficiency in MS Excel

Time management

Tools

MS Excel

MS Outlook

MS Word

MS Teams

Job description

The Opportunity

• Sales Operations Analyst at a growth-oriented energy company
• Work with a high-performing team responsible for fueling our islands
• Be part of a culture where suggestions and ideas are welcomed and valued
• Enjoy the entrepreneurial energy of a fast-growth organization built on a strong foundation of continued success
• Reporting to the Sales Manager, you will be providing exemplary customer service to our clients.

Key Activities

• Supporting customer accounts through pricing, administration, operational execution, reporting, and data analysis to ensure accurate and timely business operations.
• Managing pricing and system updates, maintaining data integrity and coordinating cross‑functional activities.
• Establishing strong and long‑term client relationships and developing a thorough understanding of clients’ business and demands for energy.
• Developing an understanding of the products and services of the Company and maximizing sales to customers.
• Analyzing pricing, sales, customer, and operational data to identify trends, discrepancies and improvement opportunities.
• Developing and maintaining reports, dashboards, spreadsheets, and data models while ensuring data accuracy and integrity across systems.
• Collaborating with terminals, billing, logistics, and other operational teams to coordinate customer and operational activities across departments.
• Demonstrating professional behaviors that mirror our Company Values of Respect for Others, Integrity, Collaborative Innovation, and Heart.
• Serving as primary point of contact for clients and collaborating with internal resources to resolve issues quickly and effectively.
• Supporting company initiatives, providing actionable feedback, sharing best practices and serving as an advocate and information source.

Qualifications

To meet the basic qualifications for this role, you must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or sponsorship. Successful applicants must also be eligible to obtain a TWIC card (Transportation Worker Identification Credential). Please review eligibility criteria at https://www.tsa.gov/for-industry/twic .

• Minimum of 3 years experience in account management, sales support, and/or operations
• 1 year experience in the petroleum industry desired
• Proficiency with MS Excel, Outlook, Word, and Teams
• Strong analytical, communication, and time management skills
• Valid driver’s license
• Dedicated to meeting the expectations of internal and external customers
• Proactive and self‑motivated
• Ability to achieve goals independently and contribute as a team player
• Skill in identifying ways to improve sales and performance
• Ability to combine analytical skills and creativity to solve problems
• Strong work ethic and accountability
• Effective communication with the team, customers, and asking questions as needed

Benefits

In addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, a robust allotment of paid time off, a 401(k) with company match, retirement savings plans, educational reimbursement, and more. Full‑time employees (and their families) are offered medical (with prescription coverage), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Flexible Spending Account, and Employee Assistance Program. Employees can purchase company stock at discounted prices through the Employee Stock Purchase Program.

Hiring Range

$94,000 to $112,000 plus non‑discretionary bonus.

Location

Kapolei (Campbell Industrial Park), O'ahu, Hawaii.

Equal Opportunity Employer

Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.