Sales Operations Analyst

Ledgent Technology; Irvine (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Ledgent Technology in Irvine, CA is seeking a Sales Operations Analyst to support sales systems, analytics, and data integrity in a 12‑month W-2 contract. The role is onsite in Irvine with pay up to $24/hour.

Responsibilities include maintaining reports and dashboards, assisting with month-end activities, and collaborating with Sales, Finance, IT, and other partners to optimize processes and tools.

Qualifications

• Bachelor's degree required in a related field.
• Experience with sales operations and analytics.
• Proficient in Excel, dashboards, and reporting tools.

Responsibilities

• Set up new hires across systems with access.
• Manage sales roster alignment and account data.
• Support Salesforce approvals and user admin.
• Maintain sales reports, dashboards, KPIs.
• Ensure data integrity across systems.
• Prepare standard and ad hoc sales reports.
• Resolve data corrections and EW1 issues.
• Track CET tickets and IT projects status.
• Assist month-end close with Finance.
• Update SM3 funnel bi-weekly.
• Identify process improvements and optimizations.
• Provide end-user training for sales tools.

Skills

Analytical thinking

Advanced Excel

Cross-functional collaboration

Data reporting

Communication skills

Education

Bachelor's degree in business, Finance, Analytics, Information Systems, or related field

Tools

Salesforce CRM

Power BI

Tableau

ServiceNow

Jira

SAP

Oracle ERP/CRM

Job description

Sales Operations Analyst (JN -082026-428720) Irvine, California

Salary: USD22 - USD24 per hour

Duration - 12 Months, Contract, W-2

Onsite in Irvine, CA 92606

Pay - Up to $24/hour

Job Description:

We are seeking a Sales Operations Analyst to support our commercial organization by maintaining sales systems, managing reporting and analytics, coordinating cross-functional operational processes, and ensuring data integrity across multiple platforms. This individual will work closely with Sales, Finance, IT, and other business partners to support sales operations, reporting, new hire onboarding, system administration, and process improvements.

Duties

• Set up new hires across multiple business systems and ensure appropriate system access.
• Manage account alignment and maintain sales roster files.
• Support Salesforce approval processes and user administration.
• Maintain sales reports, dashboards, and key performance metrics.
• Ensure data integrity across sales systems and reporting tools.
• Prepare standard and ad hoc reports for Sales leadership.
• Resolve case corrections and troubleshoot EW1-related issues.
• Manage and follow up on CET support tickets.
• Support month-end activities and partner with Finance on no-charge requests.
• Track IT development projects and provide project status updates.
• Update SM3 funnel presentation on a bi-weekly basis.
• Identify process improvement opportunities and recommend operational enhancements.
• Provide end-user support and training for sales tools and systems.
• Collaborate with Sales, Finance, IT, and cross-functional stakeholders to support business operations.

Qualifications

• Bachelor's degree in business, Finance, Analytics, Information Systems, or related field.
• Previous analytical experience including, spreadsheets, database management systems, and word processing
• Experience supporting Sales Operations, Commercial Operations, or Business Operations.
• Advanced Microsoft Excel skills.
• Experience with Salesforce CRM.
• Strong analytical and problem-solving skills.
• Experience creating reports and dashboards.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working cross-functionally with Sales, Finance, and IT.
• Salesforce, Microsoft Excel, Power BI, Tableau, ServiceNow, Jira, SAP, Oracle (or similar ERP/CRM/reporting tools).

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