Sales Operations Analyst

Trinity Industries, Inc.; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Trinity Industries in Dallas, TX is seeking a Sales Operations Analyst to support the sales team through CRM and data management, performance reporting, dashboards, and process improvement. You will report to our Sales Operations organization and help enable commercial teams.

Join a team delivering goods for the good of all and bring strong analytics, data visualization, and CRM experience to optimize workflows and drive accurate forecasting.

Qualifications

• Bachelor’s Degree in Economics, Finance, Business, Analytics, or related field (Master’s preferred).
• Entry-level welcome with related internship or early-career experience.
• Strong problem-solving and communication skills with interest in sales process improvement.
• Data Analysis and Data Visualization skills (Tableau, Qlik, Power BI, etc.).
• Ability to code in SQL, Python, or R is a plus.
• Ability to leverage AI tools such as Microsoft Copilot is a plus.
• Salesforce or other CRM experience is a plus.

Responsibilities

• Serve as a subject-matter resource for Salesforce CRM, supporting account data quality and helping the sales team get the most from the system.
• Build and maintain sales performance dashboards and recurring reports, including quarterly forecast-versus-actuals reporting.
• Turn commercial requests into actionable insights and business-rule recommendations, leveraging analytics and AI tools.
• Maintain recurring weekly, monthly, and quarterly data sets and support sales performance and award metrics.
• Identify and support sales process improvement initiatives, partnering with sales, IT, and other teams to streamline workflows and reduce cycle times.
• Assist with other sales operations related tasks.

Skills

Data analysis

Data visualization

Problem solving

Communication

Sales process improvement

SQL

Python

R

AI tools

CRM experience

Education

Bachelor’s Degree in Economics/Finance/Business/Analytics or related field

Master’s Degree is a plus

Tools

Tableau

Qlik

Power BI

Salesforce

Job description

Trinity Industries is searching for a talented team player to fill the open position of Sales Operations Analyst at our Dallas, TX location.

The Trinity Industries Commercial team is seeking a Sales Operations Analyst. This person will be responsible for supporting our sales team through CRM and data management, performance reporting and dashboards, and sales process improvement. This person will report through our Sales Operations organization, supporting our commercial, executive, and other sales support teams.

Join our team and be a part of Delivering Goods for the Good of All!

What You'll Do:

• Serve as a subject-matter resource for our Salesforce CRM, supporting account data quality and helping the sales team get the most from the system
• Build and maintain sales performance dashboards and recurring reports, including quarterly forecast-versus-actuals reporting
• Turn commercial requests into actionable insights and business-rule recommendations, leveraging analytics and AI tools
• Maintain recurring weekly, monthly, and quarterly data sets and support sales performance and award metrics
• Identify and support sales process improvement initiatives, partnering with sales, IT, and other teams to streamline workflows and reduce cycle times
• Assist with other sales operations related tasks

What you'll need:

• Bachelor's Degree (preferably in Economics, Finance, Business, Analytics, or a related field) required. Master's Degree is a plus
• Entry-level position: related internship or early-career experience is welcome
• Strong problem-solving and communication skills, with an interest in sales process improvement
• Data Analysis and Data Visualization skills (Tableau, Qlik, Power BI, etc.)
• Ability to code in SQL, Python, or R is a plus
• Ability to leverage AI tools such as Microsoft Copilot is a plus
• Salesforce or other CRM experience is a plus