Senior Sales Operations Analyst

Siemens Healthineers AG; Austin (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Siemens Healthineers AG in Austin, TX seeks a Senior Sales Operations Analyst to optimize CRM, compensation, and analytics for a high-performing sales organization.

The role partners with Sales Leadership and Finance to ensure data quality, implement incentive plans, and deliver transparent reporting. Strong Salesforce and Excel skills are essential to drive scalable solutions and strategic insights.

Qualifications

• Bachelor’s degree in related field.
• 5+ years in Sales Operations or related.
• Hands-on Salesforce experience with reporting and dashboards.
• Experience managing sales incentive compensation.
• Advanced Excel skills with large data sets.

Responsibilities

• Serve as CRM expert for the commercial org, supporting CRM processes, reporting, dashboards and data quality.
• Develop Salesforce reports and dashboards for activity, pipeline, performance and key KPIs.
• Translate business requirements into scalable Salesforce solutions and improvements.
• Monitor data quality and establish governance processes.
• Support administration of sales incentive compensation programs and computations.
• Develop compensation statements and performance dashboards for sales teams.
• Support annual compensation planning, quota setting and plan implementation.
• Deliver recurring and ad hoc reporting on sales performance, productivity, and forecasting.
• Analyze results to identify trends, gaps, and risks; provide actionable insights to Sales Leadership.
• Create executive-ready dashboards enabling data-driven decisions.

Skills

CRM expertise

Salesforce reporting

Data analysis

Excel advanced

Stakeholder collaboration

Education

Bachelor's degree in Business/Finance/Data Analytics

Tools

Salesforce

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

We are seeking a highly analytical and detail-oriented Senior Sales Operations Analyst to support the effectiveness and scalability of our commercial organization. This role will serve as a key subject matter expert for CRM platforms, sales compensation, commercial analytics, and sales operations processes.

The Senior Sales Operations Analyst will partner closely with Sales Leadership, Finance, and other cross-functional stakeholders to maintain high-quality commercial data, administer and analyze incentive compensation programs, develop actionable reporting, and continuously improve the tools and processes used by the sales organization.

The ideal candidate combines strong technical data analysis capabilities with an understanding of sales compensation, commercial performance metrics, and the day-to-day needs of a high-performing sales organization.

Key Responsibilities

• Serve as a key CRM expert for the commercial organization, supporting CRM processes, reporting, dashboards, data quality, and user adoption.
• Develop and maintain Salesforce reports and dashboards that provide visibility into sales activity, pipeline, performance, account management, and other key commercial metrics.
• Partner with Sales Leadership and business stakeholders to translate business requirements into scalable Salesforce solutions and process improvements.
• Monitor CRM data quality and establish processes to improve data accuracy, completeness, consistency, and governance.
• Support the administration and ongoing management of sales incentive compensation programs.
• Perform recurring sales compensation calculations and validations to ensure accurate and timely incentive payments.
• Model potential compensation plan changes and assess impact.
• Develop compensation statements, dashboards, and reporting that provide sales representatives and leadership with clear visibility into performance and incentive attainment.
• Support annual sales compensation planning, quota setting, and plan implementation.
• Develop and maintain recurring and ad hoc reporting on sales performance, productivity, pipeline, forecasting, incentive attainment, and other commercial KPIs.
• Analyze sales results to identify trends, performance gaps, opportunities, and potential risks.
• Translate complex data into clear insights and recommendations for Sales Leadership.
• Create executive-ready dashboards and reporting that enable data-driven commercial decisions.

Requirements

• Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, or a related field.
• 5+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, Sales Analytics, or a related function.
• Strong hands-on experience with Salesforce, including reporting, dashboards, data management, and CRM workflows.
• Experience supporting or administering sales incentive compensation programs.
• Advanced Microsoft Excel skills, including complex formulas, lookups, pivot tables, data validation, and large