Sales Operations Analyst

Stripe; Chicago (IL); Remote; USD 140,000 - 212,000; Full time

Job summary

Join a leading financial infrastructure platform as a Sales Operations Analyst. You will drive analytics, enhance sales processes, and provide insights to support sales growth. This role offers flexibility in working remotely or from the office, with a competitive salary range and additional benefits.

Benefits

Equity

401(k) plan

Medical benefits

Dental benefits

Vision benefits

Wellness stipends

Qualifications

• Minimum of 6+ years of experience in sales operations or business analytics.
• Proven experience in data analysis and statistical modeling.

Responsibilities

• Conduct analytics and generate insights on sales performance.
• Collaborate with teams to report on sales metrics and targets.
• Develop and maintain sales dashboards for decision making.

Skills

Analytical Skills

Problem-Solving

Attention to Detail

Education

Bachelor's degree in Business Administration

Tools

SQL

Excel

Tableau

Power BI

Job description

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Our team provides strategic & operational partnership to sales leaders, sellers, and cross-functional business partners. The Strategy & Sales Operations role functions across three pillars:

• Strategy and planning
  
• Analytics and Insights
  

Within the GTM Strategy & Sales Operations (SSO) organization, our globally scoped team members are focused on driving high-value updates and outcomes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help the GTM organization deliver key business objectives and revenue results. We are a global team with resources in the Americas, Europe and Asia Pacific.

What you’ll do

Responsibilities

Conduct analytics, generate insights, and present finding on performance

• Collaborate with Regional Sales Development teams to identify, analyze, and report on key sales performance metrics such as revenue, conversion rates, win rates, pipeline coverage
  
• Collaborate with cross-functional teams, such as marketing and finance, to gather and integrate relevant data for comprehensive sales reporting and analysis
  
• Provide regular reports and presentations to Sales Development leadership and other stakeholders within the broader Marketing org, communicating the analysis of sales data and recommending actions to drive sales growth
  

Enhance and scale Sales Development Annual Planning and Target Management process

• Define and refine the sales targets setting process, working closely with sales leadership and finance teams to ensure targets are ambitious yet realistic
  
• Monitor and evaluate sales performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps
  

Drive Sales Development and Vendor infrastructure enhancements for automation, scale, and faster distribution

• Develop, implement, and maintain robust sales dashboards that provide actionable insights to sales leadership and enable data-driven decision making
  
• Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies
  

Be Trusted Advisor to Regional Sales Development Leadership

• Support Regional Sales Development and Vendor Leadership with prep for MBRs/ QBRs and other strategic forums
  
• Analyze sales trends and patterns to identify opportunities for improvement and make recommendations for sales process optimizations
  

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• Minimum of 6+ years of experience in sales operations, business analytics, or a similar role
  
• Excellent knowledge of sales metrics, targets setting process, and creation of sales dashboards
  
• Proven experience in data analysis and statistical modeling, using tools such as Excel, SQL, and CRM systems
  
• Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights
  
• Experience in a fast-paced environment, with a “roll-up your sleeves” mentality
  
• Exceptional attention to detail and accuracy in data management and reporting
  
• Proficiency in SQL and other data visualization tools such as Tableau, Power BI, or similar tools
  

Preferred qualifications

• Prior experience at a growth stage Internet/software company
  
• Prior experience in the payments industry
  
• Prior experience in consulting
  
• Bachelor's degree in Business Administration, Finance, or a related field
  

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

The annual US base salary range for this role is $140,700 - $211,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.